Jura-Capresso ENA3 Automatic Coffee and Espresso Center, All White

... when I looked at the price of these coffee machines, but I am so pleased that I made the leap. It's an expensive luxury, but we've come to feel it's a "must have" if really good coffee is of importance to you. We had had a Capresso coffee machine to make lattes and other treats, so I was familiar with the brand. That gave me the confidence to trust that Jura-Capresso made a machine that might be worth the investment. And boy, are we thrilled!! The coffee is dependably wonderful every time. We don't throw out the last half of a pot nor do we feel compelled to keep drinking just to finish that pot. Each cup is made hot and fresh every time. While it may be pricey, we recommend it. If you need just a little encouragement to switch to such a machine... Go for it!

We bought this machine five years ago to replace a Starbucks basic espresso machine that had lasted for ten years and was still going strong. I got it for my husband's birthday because we make espresso daily and wanted something more "automatic" than our basic machine. Within six months of daily use (4-6 shots/day) it was putting out weak shots despite replacing the filter and descaling regularly. We sent it back to the manufacturer where they replaced the burr grinder and cleaned the internal mechanisms and returned it for no cost. Great customer service. Unfortunately, every six months since then we've had to do the same thing and, since the warranty was only for one year, we've paid to ship it cross-country every time since and had to go without the machine for two weeks at a time each time. I am loathe to replace it because it was so expensive, but I am sick and tired of this song and dance. When I finally do bite the bullet and replace it, I won't be buying another Jura despite the helpful, courteous customer service. I wish I had stuck with my Starbucks machine that only cost about 1/4 the price.

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This has to be the best splurge-buy I've ever made. We've been brewing at least 4 cycles every day for the past 3 years, and it has never failed us. We like setting it for a 4 oz. cup, and brew a "2-cup" double per cycle to make a nice 8 oz. cup of lungo. We were worried at first about using the oily dark roasts that we love so much, but it turns out the trick to a strong cup every time is to gently tap and stir at the beans as it grinds to encourage them to fall down the hopper into the grinder. We love using the steamer wand as well for steaming milk. We always use filtered Brita water in the container, and we changed the water hardness setting for descaling to account for the Brita water. I just can't get over that they provide you with six levels of water hardnesses to set!

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