And speaking of safety, there will be no burned lips and tongue with this little machine. It has three button settings and has the ability to control the temperature of your hot chocolate by just pushing the right hand button if you just want it WARM instead of HOT. Another plus is that you can froth your milk without the heat if ICED lattes are your drink of choice. Overall, this would be an excellent addition to your kitchen or a great gift for newlyweds who love cappuccino, latte or any hot or cold coffee drinks but can't afford those "Coffee house" prices.
Now that I've listed all the pros, let me add a couple of cons.
#1 The machine is a little pricey at the sixty dollars.
($ 35 to $40 would be a much fairer price). The machine
is a simple mechanism and made in China so there can
be no excuse like "union wages" to justify the $60 price
tag.
#2 The power cord could have been a little longer to provide
more options as to where it can be plugged in.
#3 Be careful not to touch the BOTTOM of the milk pitcher
once you have heated your milk and removed it from
the heating base and DO NOT set it down on a laminate
surface (like formica) because that baby is really HOT
and can leave a burn mark.
For performance and ease of operation this product falls into the 4 to 5 star range. The pricing, etc. rate 2 ½ to 3 stars. Overall rating 3 ½ stars.I am so happy I bought this machine! I have a DeLonghi espresso maker, and it makes great espresso, but the milk frother on my machine is a joke. In looking for a better milk frothing solution, I tried Aerolatte machines, but I wasn't satisfied with their weak results either. Luckily, I stumbled onto this device.
To be clear, I was seeking out very thick, creamy, meringue-like froth. My espresso machine and the Aerolatte made foam with bubbles far too large to support this type of froth, so I was skeptical when I saw that this machine advertised "meringue-like frother," yet works on pretty much the same principle as an Aerolatte frother. Nevertheless, I decided to try it out, and on its first run, it gave me exactly what I was looking for: mounds of soft, pillowy forthed milk that looked more like whipped cream or meringue. I was also left with just enough steamed milk at the bottom of the pitcher to make my cappuccino.
Making frothed milk with this machine couldn't be easier: add cold milk, put on the lid, and press a button. A few minutes later, the machine automatically shuts down when it's done. As I said, you're left with mounds of perfect frothed milk, and just enough steamed milk to finish your drink. The pitcher has a nonstick surface, so cleanup is pretty simple and doens't take much time.
My only complaint is that it's a bit difficult to remove the frothing disk from the bottom of the pitcher, and the instructions don't provide any guidance or tips. My technique is to reach down underneath the disk and just pry up one side until it pops off. The disk is quite firmly connected to the pitcher and is made of thin plastic, so it doesn't seem like the best design. Like a previous reviewer, I was initially scared that I might break the disk, but it hasn't happened yet, so maybe it's more rugged than it looks. There's a little tab that sticks up from the center of each disk--it looks like it's for gripping the disk, but I didn't have any luck removing it that way. Another complaint is that the disk-mounting assembly sticking up at the bottom center of the pitcher is like a little needle! I got a pretty bad poke when figuring out how to attach and remove the disks, and, again, I didn't see any warning in the instruction book.
Overall, however, these are very minor complaints, and I'm more than satisfied with this unit. It is a bit pricey for such a specialized machine, but if you'd otherwise be buying your coffee at a coffee shop, you'll make up the cost of the machine and then some in no time!
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This frother was great while it worked... easy to use, great frothy milk, quiet.After three months, it just stopped working. Their customer service department insisted I return the broken frother before they would send a replacement... understandable if this was an expensive coffee maker but much less customer-friendly for a less expensive appliance which broke so quickly.
I asked to speak to a manager to see if the policy could be waived (I'd return the broken frother in the box they sent, they could even charge me while I held both). Seemingly annoyed at being bothered, the manager practically berated me for asking and, literally, mocked my speech before unapologetically telling me "this is how it is".
My previous coffee maker was Capresso with which I had quality problems (returned twice) and I've also given two other Capresso products as gifts (this Frother and a coffee maker) which both subsequently broke. Clearly, I like their products but, more clearly, they have a big quality control problem.
With such quality problems and horrible customer service, I will no longer purchase Capresso products.
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My first impression of this frother was a mixed one. It did not look like it was worth $60 even though it performed rather well in the beginning.As time went by the frothing became worse. Now, after a little less than a year, I have to cycle it about three times to get enough froth for one cup of coffee. I don't know why, but it does not produce the thick froth that it once did. Many reviewers have had this same problem. I have experimented with different brands of milk without any luck and whole or 2% doesn't make any difference either.
The worst problem began today. I am lucky that I was at home.
I had finished my coffee earlier, cleaned the frother and placed it back in the base. Thirty minutes later I went outside for a less than 2 minutes. When I came in the frother was running. There were no lights on. I lifted the pitcher and set it back down thinking it would turn off but it did not. I lifted the pitcher several times but each time I placed it on the base it started again. In a few seconds it started to smoke and an eletrical smell filled the kitchen. I unplugged it and it continued to smoke for a few seconds. Obviously the frother is a fire hazard.
UPDATE:
I called Capresso customer service and they replaced this unit. I was leary of using it but I did anyway, but never leaving it plugged in when it was not in use. This second frother did not last as long as the first one, only a few weeks jsut long enough to finish out the one year warranty. It sometimes does not even spin, and when it does spin it doesn't froth the milk but about once every 4-5 tries. The sound it makes varies from a low rattle to a high whir. I have used the product as directed making enough froth for one cup of coffee a day about 5-6 times per week. Needless to say I am through using Capresso products and do not recomend them to you. A friend has a Capresso coffee maker that he has had replaced as well because it was defective.
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