After carefully reading the manual,(I rarely do with other new "toys"), using this machine is easy to use. I always "prime" the machine as instructed by running it without the filter attached until the cup is filled with just water.
I usually use a clear mug/cup to see the beautiful crema that comes out.
The frother: one of the reviewers that I read was mildly complaining about it falling off. If you read the section on how to clean it and put it back it should not happen anymore. Tip: youtube has videos from casualfilm that shows you how to prime, make capuccino, clean, the machine.
Cappuccino: Wow! that's all I can say... first you make your espresso, and by the time you put your milk (stright from the fridge) the machine has warmed up already that it only takes a few seconds to heat up the milk and create a great frothing.
I have nothing but praises for this machine!!! I will try to update in about a month....You pay for what you get. The Gaggia is pricey BUT it is worth the price for a great cup of espresso. We have previously owned two much cheaper models by other manufactures and they never produced a great cup of espresso. The Baby Gaggia is extremely easy to operate and contains all quality parts, most importantly it produces a world class cup of espresso or cappuccino. It is a great reminder of vacations to Italy.
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I had a Gaggia Classic for years, which gave one consistently great shot after another. I upgraded to the Gaggia Baby Class, and after 7 months I have given up. It has gone back for service twice, and each time came back not working properly. When I complained, I was told the problem was a "new" problem, and even though it was still under warranty, I would have to pay shipping ($50.00).My new Baby Class is inconsistent and pours great shots alternating with shots I have to throw away. Service from Whole Latte Love/Importika has deteriorated since I had my first Gaggia machine. I have finally given up and gotten rid of this machine and purchased a new one, a different brand from a different vendor.
Very disappointing.
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This is a great looking machine and functions very well. It takes some time to get the crema right but it when it works properly, it's excellent.However, after using it regularly for four weeks, it seems the filter becomes very clogged very quickly and has to be cleaned often. The holes seem quite small and the water accumulates in the awkward catch tray quite often. It's frustrating because water also accumulates under the machine. Lots of cleaning involved. Didn't happen on our old Saeco. Suppose it could be the grind but its been the same used from day one. At this point, I would not rank it over 4 stars.
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I've had the Baby for just over a month. I have experienced none of the issues I read about in a couple of the reviews. No leaks, primed right out of the box. It heats up quickly and makes a really good espresso and froths milk with no fuss. The only complaint I have ,and it's minor, is the placement of the power switch. In this price range I don't think you're going to find a better espresso machine.
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