DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine

I have the EAM3200, which is the previous model version. The differences are slight but noticeable to the newer. These machines are the best in class for price and performance, produce a great espresso, and are maintainable in ways that other manufacturers models are not. The coffee from the Delonghi is just as good as from Jura and even some manual models such as Expobar and Rancillo. It is very close to what you find in Italy not quite, but for the price it is worth it. Great crema, hot temperature, rich flavor. And the best part is you can pull out the brew mechanism and clean it VERY key. This will ensure sound operation and function for many years.

In order to keep this machine is fine working order, you need to do a bit of upkeep each week and use the right beans.

1. Only use non-oily, 100% Arabica beans. If you use oily beans it will clog frequently and attract rancid flavors. It will also shorten the life of the machine. I use Illy, but any espresso will do (I actually get the Illy dark roast it has more flavor when brewing a larger "americano" cup).

2. Clean the brew mechanism once a week. Just snap it out and run it under hot water.

3. Use spring water instead of tap water. This will keep any weird flavors from your tap entering the coffee. It may build up minerals, but...

4. De-calcify the machine when it asks for it don't wait.

I, for one, would rather have manual controls over coffee amount, strength, etc. You are not losing out on anything by not having digital controls other than not being able to have the machine automatically on and ready to go when you first wake up. As for the other models ability to do milk-based drinks at the touch of a button how often do you really want a cappuccino? If it is every day, then get the 3500. If you are like me and need real coffee in the morning, then get this model. The milk canister can only sit in the fridge for so long. If you are planning to serve cappuccino at dinner parties, then you are committing Italian heresy cappuccino is only served in the morning.

CONS

1. The cup warmer does not work very well, but get double walled cups and the temperature of the product will not be an issue.

2. You can't have it turn on automatically at a certain time. But it only takes a few minutes to get up to temperature.

3. It is NOISY.

My espresso settings coffee amount at 10 o'clock, strength at 3 o'clock, single cup dispense. Super double espresso in an espresso cup. I may have 2 of these on a saturday.

My wife's "americano" settings coffee amount at 3 o'clock, strength at 3 o'clock, double cup dispense. Full cup of rich coffee in a normal cup.

Bean grind at 5.

Now, after six years...

The machine does develop leaks... I ordered a couple of sizes of silicone O-rings and spring clips from McMaster-Carr and go in a couple of times a year to replace them. I should find a size that works better. We also had to replace the original gear-driven grinder when it wore out completely. The newer design belt driven grinder is SO MUCH quieter!! It's worth repairing this machine is it gets older. It still makes amazing espresso and coffee.

This is an update after three years of using our Magnifica.

We bought our Magnifica after using a similar machine while visiting friends in Germany. We have been using it for over 3 years now, and are still quite happy with it. My wife and I both drink a lot of coffee -tall Americanos most of the day. I am a full time telecommuter, so I will average 3-5 a day in winter, 2-4 in summer. We also love being able to fill a couple of 16 oz. insulated cups before leaving on a road trip. I would say this machine probably gets more use than the manufacturer intended.

The unit has been fairly trouble free. We have noticed a few occasions when water leaked from the tank where it connected to the machine, leaving a puddle on the counter. After a cleaning and more carefully aligning the tank, it ceased being a problem. We have run the de-liming process when the machine asked for it. So far no other problems. I would strongly recommend a complete, thorough cleaning inside and out every month or two, though. Use a brush and a vacuum.

The cup warmer seemed like a great idea; in reality it doesn't do much. I was going to disconnect it to save electricity, but as it turns out it's just a metal plate over the hot water tank -it doesn't use any additional electricity. They just made a feature (cup warmer) out of an area where plastic would have probably warped and cracked by now.

It doesn't get any quieter with age. Once you push the button you can pretty much forget any ideas you had about conversation until your coffee is done (I am always sure to offer a cup to the in-laws when they visit). I finally removed the covers and added some Dynamat left over from my truck stereo installation to the areas that seemed to be vibrating; that helped a little but it's still pretty raucous.

I'm sure the guys who grind, tamp, press and adjust the pumps on the chrome semi-autos will turn up their noses at a machine like this, but it's such a huge step up from the typical drip coffee maker (and ground Folger's). If you're a coffee lover you really do owe it to yourself to try a machine like this. The price tag made the purchase a tough decision -still 5x what we paid for the best drip machine we'd ever had -but we're glad every day that we took the plunge.

Below is my original review, written a couple of months after we got it:

*****************

I wish I could give it a 4.5. As others have noted, it is a bit on the noisy side. We went from a Bunn drip machine (best drip coffee maker by far) to this after being blown away by the one our hosts had in Germany. It's been worth every penny. Speaking of pennies, a 20% off coupon at Bed Bath & Beyond is the ticket for low price and a VERY good return policy.

We have used Starbucks and Pears beans, and will continue to try others probably. Cleaning is a snap, my only real gripes are the water reservoir obviously designed with coffee-sipping Europeans in mind, not us coffee-DRINKING Americans. Still, we haven't used the Bunn since we plugged in the Magnifica.

Likes:

Superb coffee!! Great crema, better than coffee houses

Easily adjusted cup size & coffee strength

FAST warm-up

Easy to clean

Everything works perfectly

Dislikes:

A little noisy.

No automatic timer (not a big deal, since it warms up fast)

Cup warmer not of much use, and no way to shut it off

Buy DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine Now

[This review applies to the Magnifica 3200, this is the same as the 3300 with slight cosmetic differences.]

I bought this machine in 2006 after an almost-endless trawl through the internet reading owners' reviews after all, we are talking about the search for the perfect espresso here!

The coffee quality is indeed great. The only misgivings I would have about using it are that the knobs have no user markings, which means that if there are several people in the house using the machine, it is impossible to select the previously-selected individual settings. Also, the time before the machine performs an auto-switchoff is fixed at about three hours. I couldn't find the power comsumption in the user manual when in "idle" mode, but I think it must be substantial since it keeps the boiler/cup-preheater hot during this time. Not that the preheater is any use I warm my cups by first wetting them and then putting them in the microwave for 30 seconds.

More seriously, I have had the machine for three years and in this time it has broken down four times the first time after six weeks, the second time after about 18 months, the third time after about 30 months, and again most recently last week. The first two times, the machine was fixed under guarantee, without any quibbles. I think the problem is that the environment these machines have to work under is probably the most severe to be found in the home: high-pressure boiling water, grinding, and the transport of the coffee grains within the machine. Maybe the build quality of the cheaper machines is such that they cannot cope?

While waiting this last time round for it to be picked up and repaired, I decided to open it up to check its build quality (I'm an engineer). De Longhi has used thin plastic wherever possible. The coffee transfer path is not well isolated from the rest of the machine as a result coffee powder had dropped into the moving motorised assembly at the back of the machine (I think this was the reason why the machine ultimately had failed).

Others here have commented on the machine's coffee-making ability. I agree, it makes great coffee. It's a pity that, in my experience at least, it was let down by poor engineering.

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I purchased the Delonghi Magnifica Automatic Espresso Coffee Machine from Amazon in November 2006. It just died one month ago, out of warranty of course. When I called Delonghi to inquire as to how I could get it repaired, they informed me that they have only two places in the US that fix them. One on the east coast, and one on the west coast. So you have to ship it at your expense and insured to the appliance repair shop. I shipped mine the same day it broke to the east coast location; it went to Cross-Bay Appliance in Howard Beach, NY. It took them an entire month to look at the machine and they have a very casual, unconcerned approach. They will say, "I'll try" to look at it for weeks until you start to get a little heated in your tone, then they will take a look at it. Well, after waiting the entire month, they looked at it only to tell me it will cost almost as much as it would to purchase a new one to repair it. I asked them to ship it back and not to bother adding the cost to insure it since, now, it's nothing but piece of junk. Well, they insist on charging over twice as much as it would cost to resend it back to me.

Delonghi apparently does not care in the least about your out of warranty repair needs. Even if you have a small problem, you better give your beloved espresso machine a long kiss goodbye because you won't see if for a while. In my case, it's junk. I've heard of others having mechanical failures with these machines, but if they are out of warranty, which is only one year, you are screwed. I searched and searched for a appliance repair shop locally, there is NO ONE who knows about these machines but Delonghi knows and they will send you to this operation which does not have to try to get business, could care less about the customers and you can tell they know the drill. I'm tempted to let them keep it, but then realized that probably many people do that and they end up probably refurbishing them and then selling them, which I will not allow.

So, as much as I loved the machine, I would never purchase another one from Delonghi simply because there is no way to reasonably get it repaired in a decent amount of time and for a fair cost. So, your machine, once something goes wrong with it, will end up in the garage until you or someone else you know decides to go to the Espresso Machine Repair School for broke down Delonghi Machines.

I was shocked that this was my ONLY option, and the repair shop Delonghi sent me to has unprofessional and callous morons running it. They know you either pay what they ask for or pay whatever they want to ship it back regardless of the actual cost to ship it back to you, which further aggravates you because you have no choice. It's abusive. I will be filing a BBB complaint for this repair shop and giving Delonghi two thumbs down. Your purchase will be short lived. I'm looking into the Pasquini Espresso machine now, but I will find out what process I will have to go through if it needs any type of repairs in the future--post-warranty. These machines are not cheap. At first I loved Delonghi, but now that I know I'm buying their products only to put them in the garbage later because of outrageous repair costs and inconvenience by the morons Delonghi sends you too, I will never buy another one.

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I ordered this machine for my mother for Christmas. What convinced me to go with the DeLonghi were the overwhelming number of outstanding reviews on Amazon. I will say that for three and one-half weeks, the machine made outstanding coffee. It then broke. The lights would blink on and off over and over and the machine would no longer brew. When my mother called customer care they suggested a possible solution. When that didn't work they said it would need to be sent back for repairs. She asked about a replacement. They told her 'no', that it would have to be repaired. She then asked about an extension on the warranty for the time it was in their shop. They again said 'No'. Having no other option, she sent it back (after waiting two weeks for the shipping box and label to arrive). That was THREE months ago. She has called customer care. They referred her to the appliance repair shop. She attempted to contact the appliance repair shop NEVER receiving an answer. She again called customer care and was told that the shop is in Seattle, WA (we are in Virginia) and that they are only open Monday-Wednesday from 9-5 and Thursday from 9-1. They have no answering machine. You must call during working hours and be lucky enough to get someone on the phone. She found this out last Thursday. She now has to wait until Monday at 11 am to make another attempt.

We estimated that we probably had 40 cups of espresso before the machine broke. When I purchased it it was $799 (say an even 800 for sake of easy math). That means each cup cost us about $20 (not including the cost of the beans). The coffee was good, but it didn't pump out $20 cups. The company may believe that the quality of the machine is 'good enough' for the $800 price point, that a few lemons here and there are to be expected for that price point. Investing $800 in an espresso machine (in anything) is significant and not something I took lightly. It is an expression of trust. I don't mind the fact that we received a lemon, I do mind that the company does not seem to care or respect our investment in them. Beyond the money, it has cost my mother time and frustration. I am embarrassed that our family's gift to her (on my direction and recommendation) has been little more than a source of stress for her.

When (or if at least seemingly) she gets the machine back from being repaired she is seriously considering just returning it to Amazon, even though we cannot get a refund due to the time that has passed.

Like I said, I read ALL the reviews on this before I selected in this particular machine good and bad. I have never before run into a more appropriate application of the saying 'Let the buyer beware!'. If you are still thinking about investing in this Delonghi, we might have a deal for you! That is, if we ever get it back.

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8 - 12 Cup Permanent Basket Style Coffee Filter

We've been using this basket everyday for several years now. Less expensive than paper filters plus I dont have to worry about running out.

Sometimes there is a bit of sludge in the bottom of the coffee pot, though...usually not a big issue since we rarely finish a full pot (just a heads up for you coffee lovers).

Cleaning is easy, and I also run it thru the vinegar wash when the coffee pot is being cleaned, as the metal can tend to get water/lime deposits like the coffee pot. [our water is very hard].

Have purchased this item two times (had to replace the size when we bought a new pot). Would purchase again.

We bought this to try to be more environment friendly, since we brew coffee several times a day, and it bothered us to see the amount of paper we wasted on the coffee machine filters. Well, it works, but the coffee doesn't taste as rich as it does when compared to paper filters (my explanation is that the plastic one has larger holes, therefore the hot water passes quicker), and it leaves a little bit of very fine powder in the bottom of the jar.

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the item has holes for a handle but it did not come with the handle and it should because its difficult taking it out of the coffee pot without dirtying your fingers or when its still hot, I need to buy another one with a handle

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I got this to use with my Black & Decker DLX1050B 12-Cup Programmable Coffeemaker with Glass Carafe, Black & Decker DLX1050B 12-Cup Programmable Coffeemaker. I was worried it wouldn't fit well because of some of the other reviews but it fits perfectly. It works well and will save me money in the long run. The low price is well worth it.

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A very cheap priced coffee filter that does all the work a coffee filter should do. It replaced my expensive one for a lot less then the one that they were offering.

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Universal French Press Replacement 4-Cup Glass Beaker

I was in need of a replacement for my 4-cup Bodum French press coffee maker and assumed that the word "universal" meant this beaker would fit ANY 4-cup French press. However, it was too small to fit the Bodum, so I'm now using it for watering potted plants. The S&H of returning this $7 item would not have been worth the effort. It would have been nice if the product description had stated "does not work with Bodum products" or something similar.

I simply want to echo the other review. This will not fit the 4 cup Bodum Press. It is much too small. The Bodum beaker is 3.75 by 5. I've not liked the price Bodum charges, but at least it fits! I was pumped when I saw this price, but "universal" it is not.

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As has been stated, this beaker is too small for the Bodum 4 cup 17 ounce French press. Good price, doesn't fit.

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Should have read the reviews but this does not fit the a Bodum Chamboard 4 cup french pres. Universal means everything but Bodum

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This replacement 4-cup beaker was not a "universal" size and did not fit my starbucks french press. Too small in diameter.

Aerobie Aeropress and Hario Mini Mill Grinder Package

This is my 4th Aeropress. Originally I bought one to take on a motorcycle trip, and after trying it I found that the coffee it makes is so much better that my drip machine. Even my girlfriend that hated coffee tried it and now has coffee every morning. I use the inverted method mostly. It does not make espresso, but it does make a fine cup of coffee. I have one at the office, and two at home, one of which travels with me on bike trips. Just one of those products that make you go...why didn't I think of this.

This combo is the BEST. I use both products together at least once daily in my studio, and couldn't be happier. The grinder takes a bit of time, but its worth it for the quality. If the handle is left off, the hexagonal-shaped nub is a perfect fit for a cordless power drill chuck. Set it on LOW or be gentle with your trigger finger, or else you will burn the beans, and wear out the grinder. But if you have a light touch and common sense, grinding in the shop or studio is a breeze. Will be buying a few more of these sets come x-mas time for friends and family.

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The aeropress makes rich, delicious coffee and you can add as much or as little water as you want to tweak it to the strength that you like. The Hario grinder can do a very fine grind. It takes me about six minutes to grind enough beans for two cups of coffee. Grinding, pressing and clean up all told takes me about ten to fifteen minutes. If you have a little extra time in the morning to spend making an awesome cup of coffee, this is the way to go!

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Aerobie makes better coffee than I've ever had before. It takes I bit more work than the pour, scoop and button-push of an automated drip coffee maker, but the results are SOoo worth the extra effort.

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This makes great coffee. I wasn't sure about the grinder but it works pretty good if you are not in a hurry.

Mr. Coffee FTTX95-1 10-Cup Thermal Coffeemaker, Black

First the good:

--It looks nice sitting on your counter.

--The beeping sound to signify the end of the brewing cycle is nice.

Now the bad:

--You will never get anything but a warm cup of coffee out of this coffee maker. And if you add milk or cream to your coffee, the result is lukewarm at best. You will aways have to put your coffee in the microwave. This is true no matter how close you follow the directions, and no matter how creative you get. Even if you remove the carafe from the unit after the brewing cycle is completed, your coffee will only be warm. The instruction manual says to completely fill the carafe with very hot water and let it sit for 10 minutes before brewing in order to heat up the carafe. Okay, during the morning rush to get out to work, who has time to let their kitchen faucet run for a few minutes to get hot water (especially in the winter) and then wait for 10 minutes with the water in the carafe and then wait for the brewing cycle to end?

--The carafe is stainless steel no glass lining (which is the best insulation material) Not sure who the genius is that thinks stainless steel is an insulator.

--The Pause-and-serve mechanism broke on the third day. I went to pull out the carafe to grab a cup and coffee came splashing down all over my hand.

--This isn't a huge deal but the clock is so bright I'm fairly certain it could serve as a beacon to guide large ships sailing past rocky coast lines.

this was a gift for my husband, we've had it for about 2 weeks. he tends to nurse a pot of coffee over several hours, so we thought this would be better than the conventional coffee makers. it doesn't have a warming plate, so we don't have to worry about leaving it "on" accidentally. the coffee doesn't burn after sitting there for a couple of hours. it also has a water filter insert. my husband is overjoyed, he has his hot coffee when he wants it and says it tastes better than our old coffee maker coffee. he loves the programmable coffee brewing feature as well.

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I had one of these for about 3 months before it died. I used it to make about 5 cups a day and after a while it just quit working. Aparently the element burned out from the low water levels I was using. Mr. Coffee customer service was great though, after an email I had a replacement in just a couple days. When it worked, the coffee was good once I adjusted recipes to match the machine. The water filter is a nice touch if a bit pricey for replacements and it seemed to be effective. One hint, use hot water to preheat the carafe and the coffee will stay warmer longer.

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I had this coffee maker for about 6 months before I moved into a new house, unboxed it, and started using it. As the user image I added to Amazon can attest, this coffee maker and I did not part ways amicably (unless you consider being thrown off a 15 foot high deck on to a boulder in 5 degree weather an amicable breakup). You should strongly consider buying another model, but I don't know what to tell you to get ... none of the coffee makers I can find in stores appear to be truly well made.

First, the cons:

In summary, what you are looking at here is a coffee maker that will make increasingly bitter lukewarm coffee that you may, depending on the day and your luck, find in the "thermal carafe," or find all over your counter, cabinets, and the floor below. The details:

The filter basket is cheap plastic and has a tightly ribbed bottom surface that is impossible to clean. This seems endemic to most every drip coffee maker on the market today. My kingdom for a coffee maker with a stainless filter basked that I can surgically clean! The gunk builds up on the little plastic ribs in these plastic baskets. It is impossible to clean (ever try to get the brown staining out of a white plastic filter basket?) and it contributes to coffee that gets increasingly bitter over time.

Unless you follow the instructions and pre-heat the carafe with hot water, your coffee will never come out anything more than tepid. The "thermal carafe," as someone else has pointed out, is stainless steel inside and out -stainless steel is an efficient _conductor_ of heat, not an insulator. How about a true thermal carafe, with a glass lining on the inside and some actual additional insulating material between the glass and the outer stainless steel shell?

The check valve in the lid of the "thermal carafe" will stick shut on you. For me, it took maybe 6 uses for this to occur. When this happens, the coffee will be unable to enter the carafe as it exits the filter basket, instead pooling on the carafe lid, then continuing to spill on down the sides of the carafe, all over your counter, and down into whatever is below that (unless you have a counter that will pool 10 cups of water around your coffee maker for you). When the coffee got into my new cabinetry as it dripped over the edge of the counter on its way to spreading across the floor, that is when the coffee maker found itself hurtling to the boulders below my deck.

A timer feature is useless on a coffee maker that requires as much user involvement as this one. On coffee makers I've had in the past, I would set to brew coffee at approximately the same time I woke up. With this one, if I were to properly use this machine, I would need to wake up 1/2 hour before the timer was set so I could go and pre-heat the carafe, then stand watch over the unit until I was satisfied that the machine was not about to make coffee for the counter, cabinets, and floor instead of for its own carafe.

Pros:

For a machine that smacked into a boulder after being thrown downward from approximately 15 feet, it suffered surprisingly little damage. The plate where the carafe is normally placed shattered, revealing the guts of the machine below, and it was a bit scuffed up, but that was about it. I think this is because it took more of a glancing blow off of the boulder, although in my blind rage I must admit I really didn't watch that closely ... I was more concerned with cleaning up the mess back in the kitchen.

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When our last coffee pot died, we looked at many models, since my husband and I drink a lot of coffee. I wouldn't call us coffee snobs, but we do have definite opinions on good versus bad coffee. Our previous coffeemaker, which we loved, had a thermal carafe, and the only problem we ever had with it (until it finally expired after years of faithful and trouble-free service) was that pouring out of the carafe always ended in a few drips. Mildly annoying, but certainly not a deal-breaker.

We got this one because of the features and the thermal carafe. Here's how it works:

First, you can't pour the water into the reservoir at any rate faster than a drip without having it splash all over the place. This is because they handily placed a flat panel in the middle of the grill over the reservoir, apparently just to splash the water back in your face. So, having splashed about a quarter of your coffee water onto your counter, you wipe it up, get more water and pour it S-L-O-W-L-Y into the grill. Then you put in the coffee grounds and turn it on. I didn't time it, but it felt like about 20 minutes to get that water through the grounds and into the pot. I once made the mistake of moving my hand near the top of the coffeemaker during this process (intending to turn on the disposal), and discovered serendipitously that quite a lot of steam escapes from the top where the edges of the lid don't quite meet the sides. Ouch.

Another ouch: don't -DON'T -try to remove the carafe and pour the coffee before it's finished. The stop-pour feature simply does not work. You'll get burned and make a mess. But not to worry; it's just the beginning of the mess.

Ok, now you try to pour your coffee. You tilt the carafe forward while pressing a button on the handle with your thumb. No matter how hard you press, you will get --a trickle. If you are like me and drink from a mug that holds closer to 16 ounces than eight, this means you are holding the d*** carafe for a full two minutes, with your thumb losing circulation all the while. And the less coffee in the carafe, the slower it comes out. And to add to the fun, the spout is not designed to inhibit dripping, so you now have coffee drips all over the counter you had just wiped to clean up the water that splashed back on you from the grille.

So. You bite back the language you don't want your kids to hear, and simply unscrew the lid of the carafe to pour the coffee. Right? Wrong. You unscrew the lid alright, but here's what happens: coffee goes everywhere. There are copious, large coffee drops hanging off the bottom of the lid. I can't figure out how they designed this lid so that there is a good ounce hanging there. And it goes all over the counter, which (by the second or third time you've used this wonderful product) you now have covered with paper towels. The lid is finally off, the counter is protected, but your coffee cup is still empty. You tilt the unlidded carafe forward, carefully, and observe a flow of liquid that more closely resembles rafting-grade whitewater than anything that should ever come out of a spout. Lots of coffee goes into your cup, and lots more goes on the paper towels.

You wipe the drips (there are several) off the sides of your cup, and put the top back on the carafe. Here's where the thermal carafe should keep the coffee warm. Well, I have to agree with someone else here who posed the question: what idiot thought that stainless steel is a good insulator? This carafe has no glass. Buyer beware. The coffee wasn't even that hot in the first place because I had ignored the printed instructions to fill the carafe with hot water and empty it again BEFORE I brew the coffee, so that the carafe won't suck all the heat out of the coffee immediately. They MUST be kidding, right? Ahhh -apparently not. Hear me now: ignore this instruction at your own risk, unless you like lukewarm coffee. And if you have to keep taking the lid on and off to pour your coffee without getting carpal tunnel syndrome from that d*** button, the carafe insulates even less.

My final note on this was about something so stupid as to be hilarious. That notorious button on the handle, the one you press to allow the coffee to flow -no, correct that, trickle -has a picture on it. It is an icon showing the carafe in a forward-tilted position. No, really! I guess if, like me, you were stupid enough to buy this thing in the first place, you might need that icon to understand that if you hold the coffee pot level, nothing will come out of it. Mea culpa, mea culpa, mea maxima culpa!

My husband, who is a very peaceful and non-violent man, was threatening to take this THING out into the driveway and run over it with his car before we got a replacement. We now have the Zojirushi, and all is once again well with the world.

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