Hello all:This is the 4th espresso machine I've had in the last 7 years. I loved the last Saeco machine I had. It was a more basic `manual' model sold at a popular coffee shop and worked well, but my counter was always full of coffee grinds; it was so messy. I decided to buy this about a year and half ago to eliminate that mess and because I knew Saeco makes a quality product.
This machine has been great, really wonderful. It makes such great espresso, has adjustments so it can be just how I like it, and is really so much neater. It is very convenient to make espresso and lattes as you desire.
When I bought this machine, my good friend bought a similar Krups make of automatic machine. She's had a couple of big hassles with it breaking and sending it back to the maker one of those nightmare consumer stories. Another friend bought one of these machines after I raved about it, and she has loved hers too.
I know it is a big leap to spend so much on an espresso machine, and it feels pretty extravagant, but it is a luxury that is really worth it for me. Since I make all my own drinks daily, and really limit buying coffee out, I think it really isn't so expensive. I know folks that buy an espresso drink or two a day at $3.00 a pop. That adds up quickly too. So I've basically made the trade-off and justified the expense that way.
This machine lives up to its `Magic' name. It really is amazing how it grinds and tamps and makes the espresso so automatically. It really does surprise your guests. The espresso is really delicious and the steamer is fast and powerful. The Saeco Magic Deluxe is quit a machine!
Just a word on espresso method of coffee:
For the last 7 years I've only drunk espresso coffee. Surprisingly, as strong (and delicious) as it is, it has less caffeine and less acid than drip brewed coffee. This is because the coffee is in contact with the water for only about 45 seconds. As the water is pushed through with pressure so quickly, the flavor and richness is extracted without the acid and caffeine. The other end of the spectrum would be `Cowboy Coffee' brewed by boiling the grinds in water over a fire this has so much acid and caffeine. Well, while I didn't drink the cowboy drink, coffee was bothering my stomach. When I switched to espresso, that stopped because of the reduced acid. For me this was a wonderful discovery because I do love coffee. You can check this out; I've read it so many times since I discovered this on my own.
I agree that two boilers would be more convenient, but only marginally so. All you need to do to cool down after frothing is to run the water through the frother for about 10 seconds and its ready. Really NOT an issue.
We had a morning brunch for about 25 people and easily served 40-50 espresso drinks in two hours. This would have been unthinkable with our old machine. I think we sold 10 of them that morning.
This is really an excellent product worth its price.
Buy Saeco Magic Deluxe in Silver SuperAutomatic Espresso Coffee and Cappuccino Machine Now
I bought one of these last fall and have had reasonably good results until a few weeks ago. The grinder has ceased to put coffee into the system for brewing, resulting in a "bean out" warning light even when the hopper is full. Now I grind the coffee and use the bypass chute to make coffee less than "SuperAutomatic". I am finding that the system sometimes simply dumps the coffee grounds without making a cup of coffee for no apparent reason.My wife also dislikes the positioning of the steaming wand; it should be on the side with a greater separation from the body of the machine.
I sent an email to Saeco's US Warranty station a week ago asking about a fix for this problem and have heard nothing. If there is no support for the product, it is not worth buying, even at a good price.
Caveat EmptorWe had this machine and loved it until it started leaking all over the place. We sent it in for repair assuming that all parts were covered under the 1 year factory warranty. Apparently not. [$$$] repair costs already charged to our credit card and 3 months later, we still have not had our espresso machine returned to us by Saeco.
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I purchased this machine in August and it lasted until October 31 before the motor gave out. I telephoned Saeco and, after waiting on hold for ten minutes, got to a "customer service" representative who told me to return the machine to them for service and they would return it to me in six to eight weeks. I responded that this was too long for a machine that was ten weeks old and this expensive. There was no response.For as long as the machine worked, it produced great coffee, espresso, etc. I would not, however, recommend this product to anyone.
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