Black & Decker Programmable Coffeemakers

Here's a quick video that shows the Black & Decker 12 Cup Programmable Coffee Maker in use. You'll see it's main fault... which would be pouring liquids... which, well, is what it should do best. So, along with all the other reviews that say "do not buy this product," I concur. This thing is just horrible.

The DCM2160 Coffeemaker has a few design issues.

1) The most bothersome for us is that the carafe dribbles when pouring a cup of coffee or using it to fill the water tank.

2) Another issue is that the lid of the coffee maker is hinged at the back and allows the water condensation that collects on the lid to drip down the back of the coffee maker and end up all over the kitchen counter.

3) Another, but less severe, issue is that the drip apparatus is connected to the lid so it gets in the way when trying to fill the water tank.

If you enjoy wiping down your kitchen counter every time you make coffee and every time you pour a cup, this is the one for you. FYI, I did try to inform Black & Decker but have not had a response to the comment I submitted on their website.

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I wrote a review a while back when I first bought the black-colored version of this coffee maker. I wrote about the clock not working for more than a day, and also gave measurements to show that the coffee maker does not work well with overhead cabinets because the lid raises up and hits the cabinets.

Well, today the coffee maker died. It stopped pumping, and the heater element isn't turning on. I only had this coffee maker for a few months, and already it is broken. For $29, I did get what I paid for.

BUYER, please beware! This is a VERY cheap coffee maker!!!

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I was looking for a reasonably priced coffee maker that got the job done without too many bells & whistles. This appliance is excellent, autoomatic on & off, warming plate up to two hours, NO-Drip carafe! It is simple and efficient and makes a great cup of Joe. KQ

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Based on Consumer Reports recommendations, and the company's description,I ordered the Black & Decker DCM2500 Coffeemaker. It arrived promptly through Brand Variety, but on first use, I discovered a serious leak in the carafe between the plastic top and the glass. I contacted Black & Decker about the defective carafe asking that they send me a replacement. They told me that the carafe was not covered by the warranty, but that they would sell me a new carafe. I then contacted Brand Variety who said I could return the coffeemaker for a credit on its cost. They promised to send me a prepaid return label, but their letter did not contain the return label. The policy seems to be spend millions for advertising, but only pennies for customer service.

Derrick Bell

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