Showing posts with label espresso & cappuccino maker. Show all posts
Showing posts with label espresso & cappuccino maker. Show all posts

Thursday, April 10, 2014

Nespresso Essenza C101 Espresso Maker with Aeroccino Milk Frother

Nespresso Essenza C101 Espresso Maker with Aeroccino Milk Frother, Titanium GreyI worked in an office that had one of these and I just loved the coffee it made. So, I bit the bullet after spending five years making French Pressed coffee and purchased one of these sweet little coffee/espresso makers for my home. I will still make the French Press every once in a while, but this is so great for every day that I don't miss the French Press at all.

To be helpful, the reasons I love this little machine are below:

1) The size is perfect for small counters. It takes up very little space and fits great in the corner where it's out of the way.

2) It comes assembled, so all you need to do is wash the water dispenser, run some plain water through the machine a couple of times and then add the coffee capsule

3) The milk frother is THE best thing ever! It's so simple to use. Add milk up to the minimum or maximum line, put on the lid and press the button and then let it do its thing. It makes the PERFECT milk for your espresso every single time!

4) Cleaning is a breeze to dispose of the capsules, easily slide the front panel off the machine and remove them. They are aluminum so they can be recycled. Rinse the apparatus and then slide it back into place. It's so simple and takes no time at all. For the milk frother, just add a little drop of dish soap, clean with a soft brush, and rinse don't immerse the container in water, just rinse it out, wipe it dry and put it back on its base ready for the next use.

5) It makes a cup of espresso or coffee with steamed milk in under 4 minutes with virtually no mess.

6) The Nestle coffee pods are the best I have tasted and I've had plenty of them to compare to. Once you own your machine, you can go to Nestle's Nepresso website to order all of your pods. The pods cost between .20 and .60 each and they come in boxes of ten. I buy three or four different kinds I prefer the ones with the highest intensity levels (7 or above) because I generally enjoy strong espresso. However, the natural flavors in this coffee, whether with hints of citrus, earth, rich cocoa, or spice, are all so subtle and incredibly sophisticated that any of their blends are lovely. I also appreciate their limited edition blends.

7) Regarding pricing of the pods each sleeve of ten costs about $6.20 I only use one pod a day for my first cup of coffee in the morning so I'm spending roughly 21.50 a month when including shipping fees and I am completely satisfied!

I hope this review has been helpful.

S~

I bought the small machine with aerocino milk frother. I purchased the introductory coffee sampler via Nestle the same day. I received the coffee and machines on the same day, two days after ordering. What do I own a car for? I've had the machine for over a month, and it has replaced my coffee machine. I gave my old espresso machine away within a week. The espresso is incredibly good, and has a nice aromatic rich crema. I believe the machine puts out 19 bar of pressure. It can be calibrated to increase or decrease the volume of the shot or lungo (about 2.5 shots). Nespresso coffee does come with the machine. You get 16 coffee pods. I would highly recommend the introductory offer of 200 pods from Nespresso. You get a nice wooden box which holds about 40 pods with the "wheel" showing each coffee blend with its strength. You get a nice set of books describing the flavors of the blends and the regions they come from. The Lungo coffees have about 25% more grind. Of the decaf blends, I prefer the stronger. Indeed, I prefer the stronger Ristretto, Arpreggio and Roma blends. Of the regional blends, I find the stronger Indriya the more compelling.

The Aerocino frother is a beautifully made device. It has two "whips" for frothing. It is powered by an inductive coil, which the unit can be placed on. Thus, it can be removed as a pitcher. I find it froths best with any milk filled just above the level of the whip. The whips are held in place by magnetism, so you find no exposed moving parts within the device. It is teflon or non stick coated in the interior. One can whip and steam milk or whip cold milk. Holding the start button for a couple seconds changes the light color to green for cold milk. The thermostated heater is not engaged. The "cold frothing" whip can be used for hot milk, and it makes quite a stable micro foam. I find the blade for the hot frothing to be a bit weak for the job, and wish they would produce a blade or whip for an "in between" result.

My machine did drip. I called customer service, and was prompted to engage the machine in a pump priming sequence which forced hot water through the bottom of the machine rather than through the cannister holder. This seemed to increase the pressure at the diaphram, and reduced or eliminated the dripping. There is a one year warranty on the espresso unit, so if the problem persists, I'll swap one out.

There is NO WAY I would ever go without this machine or the Aerocino. The service behind the machine is excellent, and the coffee blends are superb. I can't get over the crema for the espresso shots. I find it hard to keep my habit below 3 shots a day. That is a real cost of $1.60 a day. I have read that the cost of a pound of coffee using this system is around $60 a pound. I find this cost to be worth it. I no longer brew a pot of coffee and waste beans doing so. I always have a consistent brew, and I find I don't crave another cup of coffee after having an espresso, cappuccino or latte.

Nespresso does recommend blends of their shots if you call the service number. Give them a try!

I would find myself buying 6 or 8 of their blends. I don't prefer the "weaker" more acidic blends, but I can appreciate their difference. Their patents are running out, and two competitors are beginning to introduce product in cups formulated for the nespresso machines. Nestle will push back, and I hope they'll push back with quality and service. That is what separates this machine and the brand from the bland and boring world of K-Cups.

I doubt anyone who buys this setup will be disappointed. It is amazing and gratifying.

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The coffee tastes really good. Don't let snobs and wannabes tell you that Nespresso is nowhere comparable to espresso brewed with a Rancilio or a Gaggia. Nespresso makes excellent espressos, and the capsule system is very convenient and clean. However, the Nespresso machines made by Nestle feel cheap. They are made of low-quality plastic all around. Nespresso could charge a bit more and offer the same Essenza models in metallic casing, instead of cheap plastic.

Read Best Reviews of Nespresso Essenza C101 Espresso Maker with Aeroccino Milk Frother Here

I live in Seattle and had worked at Starbucks when they had the authentic La Marzocco espresso machines and actually learned the craft of pulling a shot of espresso. So when I started shopping for an espresso machine, I thought that I wanted something similar. But after remembering what a cumbersome chore it was to disassemble the machine, wash the parts, and then reassemble, I decided to try out the Nespresso. And I freaking love it! No messy grounds to deal with or a finicky machine. Just consistently awesome espresso. It's so easy that my husband can run it by myself. And when I've got parties of people here, I can whip up drinks for all super fast. I love this thing and will never go back to the old classics. Progress happens for a reason!

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I'm mostly a latte drinker, I'm not an expert on straight espresso, so keep that in mind. But a few newspaper write-ups I have read say even upscale restaurants are using this for their customers. Reviews from hard-core espresso drinker blogs have also said it has replaced their expensive machines.

Here is what you need to know.

1. Simple operation. Lift the load arm, drop in a Nespresso espresso "cup", close it, then hit the button. Boom, you're done. There are 2 buttons to select, one is espresso, the other is lungo (more water). Espresso is the left button, lungo is the right button. And then it makes the espresso.

2. This espresso maker is tiny, the size of a toaster. I don't know why you would want the Pixie version. In fact, I don't know why anyone would pay more for any other version of the Nespresso makers, they all make the same quality espresso from what I have read. 19 bars of pressure in this one and the rest.

3. The cups are tiny too. They are the size of coffee creamers at a restaurant. Easy storage.

4. It buzzes as it makes the espresso. People say it is loud, not that loud though. It takes less than 30 seconds to make 1 espresso.

5. The amount of espresso that comes out is the size of a shot glass. That's the way espresso works. Buy a small espresso cup to catch the espresso, your coffee mug probably won't fit. Then pour the espresso into the larger cup you want to drink out of. If you only want espresso then an espresso cup will fit easily.

6. Clean up is a breeze. There isn't any clean up. Lift and close the load arm to drop the spent cup into the bin when you are done and then run it again with just water to clean the inside out. Not necessary, but that is what I do. The bin is inside the machine, you just pull it out from the front to get to the spent cups. The bin holds lots of cups so even that is not necessary.

7. The milk frother makes only enough for one small latte. Not enough for large drinks. I have to supplement it with microwave heated milk for a 16 oz latte. Not a big deal. I sometimes skip the frother altogether and just microwave the milk and dump in the espresso. Depends on how much you like froth.

8. The milk frother does not make the milk hot enough for some people, but it definitely makes it hot enough for the first couple sips. 10 degrees hotter and you would have to wait for it to cool down. Microwave it when your drink gets too cool or you go on the road.

9. The milk frother needs to be wiped down on the inside after each use or it may scorch the milk residue and the non-stick surface. it is so easy though, just a wet paper towel will work. Takes 2 seconds. The froth whisk is held in with magnets so it just lifts out, and the whisk is less than an inch wide. The milk frother isn't very deep so it's like wiping out the inside of a shallow coffee cup.

10. Espresso "cups" have to be ordered from Nespresso.com. Shipping is 2 business days. It's fast and well organized. Don't order the ones on Amazon. The one 10 pack I ordered was destroyed during shipping. It was a Prime item too. Nice job Amazon.

11. Cups are about .60 cents USD each. The website will only let you order in multiples of 50, so at least 50 cups must be ordered each time. I originally said the price needed to be $50 but that isn't true, sorry. And 2 day shipping for $6.95 extra is the cheapest option. Sounds bad, but you'll want to do that when you see how fast you start going through them. Load up and be done with it. See the comment section of this review for info on the different cups. My most recent order was under $40 USD with 2 day shipping.

The lattes I get from this machine are better than what I taste from Starbucks. And the milk frother is fun. With 2% milk straight from the refrigerator you get great foam if you use the heavy foam whisk (don't fill it past the max line or it will overflow). The other whisk creates less foam for lattes. Using skim milk, it still creates a nice dollop of foam with the heavy whisk. And it takes less than a minute to heat the milk and foam it, while being completely silent in the process.

The only bad things I can say about this combo offer from Amazon are that it is probably best for single people or couples and not for crowds of people that want frothed milk in their coffee. The espresso maker will make espressos as fast as you can load cups, the milk foamer will take much longer to run and clean and run again. Also, the Nespresso maker is plastic except for the metal load arm and drip pan cover. Doesn't matter though, it looks nice and shouldn't be an issue. The milk frother is shiny silver metal and nicely made, although I've read that you shouldn't store it on the power base as that may lead to failures in the future. I have no proof of this, but it is easy enough not to do. The frother also has it's own power cord so 2 open wall outlets or swapping is necessary if you keep them together on the kitchen counter.

Saturday, December 7, 2013

Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso Machine

Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso MachineI am so frustrated with this very expensive machine. When it works, it works okay. It pushes through the espresso and then adds water to each level of coffee drink (espresso, coffee, long coffee). The problem is (and I have called my retailer twice) that sometimes is pushes the after-espresso water through and sometimes it takes forever to push it through. I tried the machine with both the water filter and without the filter, but that made no difference. The retailer suggested that the grind was too fine, so I set it on the coarsest grind. That did absolutely nothing. On the second phone call the retail service rep said if the filter/strainer in the brew group felt "burry" then it might be plugged with grounds and unable to pass water. I was so excited to find that was the case, and it worked great for two more cups. I have been embarrassed every time we have had company. It knows when there are guests and malfunctions every time. I have used different roasts of espresso from a medium to a darker roast and it really doesn't make any difference. To warn you, Saeco or at least the retailer, (I don't see it in the user's manual) does not recommend using a darker espresso because the oilier beans jam up the machine. In truth, whatever bean I use the machine has trouble putting water through. I have had it take so long that the coffee is cold by the time the cup is filled.

I attempted to return the machine to the retailer, but they have a 30 day return policy and I have had it for two months (the first month I was out of town so it never got tested) and the retailer will not take the machine back. I will be calling Saeco tomorrow and seeing if they will take it back or have some novel idea for repair. I do not have high hopes. I probably will try to ebay it as scrap with a bold print caveat emptor and no returns warning.

I do not recommend this machine and consider it to be a failed $1000 dollar experiment. If after calling Saeco tomorrow, there is a wonder fix, I will gladly revise my review. I want it to work. I enjoy it when it does work.

I drop 900$ on an item and I expect it to work, and work flawlessly right out of the box. There was no damage to the exterior or anything to that extent...it just straight up wouldn't work internally. I called Saeco's customer service and we decided that it wasn't user error and the machine was truly broken. Thank goodness Amazon has a no questions return policy.

Buy Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso Machine Now

I owned a Saeco Vienna digital before this, and it worked wonderfully for over 6 years. When it broke down, I figured I'd stick with Saeco but decided to move up to a more expensive model. The Talea Touch Plus had most of the features I was looking for. It's a good looking machine that produces decent espresso on a consistent basis (but not great), at least when it works properly. Therein lies the rub! It functioned fine for 3 days before the frothing & steaming unit completely broke down. Saeco service was attentive and speedy and paid for the shipping both ways. I had it back in one week. The repair facility stated that the panarello steam system was assembled incorrectly and they fixed it.

It functioned fine for another 4 weeks, until the brew system crapped out and the unit wouldn't brew any coffee. I only use the unit to make about 2 cappuccinos daily, and an occasional tall coffee. Once again, Saeco paid for shipping and I got it back in 1 week. This time the pump system had to be replaced. It now functions ok and makes the coffee and steams milk, but whatever pump they put in there is over twice as loud as the original (it's very noisy), plus the steam wand drips continuously until I brew the first coffee. There is also some dripping from the coffee dispensing spout.

I was ready to send it back for a total replacement, but figured at least this is now working, and Saeco extended my warranty for an extra year. I didn't want to chance going through this again on a new unit.

Overall, based on my machine as it is now, I can say that the coffee is decent to good on a consistent basis, and the unit is very easy to operate. However, the water tank empties fast, and steaming milk may be a tad awkward due to the steam wand unable to swivel left or right it does swing in and out though. The automatic clean cycle is a convenient feature, as is the descaling cycle. One really needs to clean this (and all automatic units) regularly.

I would not recommend this unit to others due to the apparent lack of quality control at the factory (incorrectly assembled parts and bad pump). I would recommend one consider other models and/or other brands. If I needed a replacement, I would consider going back to the Vienna model.

Read Best Reviews of Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso Machine Here

I am extremely happy with this machine! I use it often, and make cappuccinos with it daily. I am not a "coffee connoisseur", I just know what I like. When making cappuccinos, I can make them to suit me much more like the European style, and much less like the chain coffee bars in the U.S. This is the second Saeco Talea machine that I have owned, and both have worked perfectly. My sister-in-law has one as well, with no complaints.

Want Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso Machine Discount?

I thought this would be the machine of my dreams, (at this price it should be!), it is not. My machine will not "wake up" from standby mode or put itself into standby mode, so I have to wait in the morning for it to heat up. Which completely eliminates why I bought the $$$ machine rather than the $ machine. I will be returning it, but here is the lowdown on how it works.

This machine will grind up to 10ish grams of coffee and dispense that into a maximum of 18ish ounces of water (you get less coffee though b/c the puck absorbs some of that water). You can set each of the three icons to dispense whatever custom combination of temperature(a,b,c), preinfusion time (a,b, off), grind volume (a,b,c, preground) and water volume (slider on 1.5" bar adjustable by roughly 1/20th of an ounce) you would like and there is a dial on the front to additionally control how long the water takes to pass through the puck which affects the "Strength" of the coffee.

Rather than using the somewhat inscrutable "coffee volume" slider you can manually do a beverage and hit the "stop" button when you want it to stop flowing, and then save that setting. So for me to get my morning thermos of 16oz of strong crema coffee I had to program "Long Coffee" to be preinfusion=strong, aroma(amount of beans ground)=strong, turn the front dial all the way to the right and I had to hit "Stop" when it filled my measuring cup with 8oz coffee and save it, which meant that when I hit "Long Coffee" twice (it will do twice in a row if you hit it twice but no more than that) it would spew out 16oz of coffee.

So theoretically (were it to wake itself up in the morning) all I would have to do is hit that button twice and put my cup (thermos is too tall) under there to catch it, it would take about 3 minutes or more to fill that cup. As it is I have to wait for it to "Rinse" (put a cup under the spout to catch the "Rinse"), and then warm up before I can have coffee. It doesn't take long, but it seems long when you are walking out the door, like more than 5 minutes for coffee, when I could just pour it out from a regular automatic grind_n_brew pot and be on my way.

I have additionally programmed the "Coffee" icon to make me a 12oz mug when pressed twice and my "Espresso" button to make me a long espresso, which when I press twice gives me a nice amount for my latte.

Ugh, my latte, the frothing on this thing is vexing. I can froth and latte art pretty well with a regular one hole steam wand, and always prided myself on my microfoam. I can barely steam milk with this thing. The steam wand on the left moves about two inches fore or aft but does not move up or down or swing out in any way. So my milk pitcher is always smacking into the spouts on the front. The rubber handle on the steam wand (so you don't get burned moving it) is so close to the bottom of the wand that once your milk starts frothing you can't push the wand back to the bottom of the milk container or it will come up over the handle. Once you are done steaming you can't just rest your milk under the steam wand (to catch the drips) because the drip tray is curved and the steam wand is over the narrow part, so your jug of milk would just fall off the tray.

The drip tray is electric which is stupid, small and flimsy. It is bound to fail and doesn't hold your full cup without bending almost enough that your cup is going to slide right onto the floor. I would just leave it at the bottom setting unless you are really pulling shots into two tiny espresso cups.

How's the coffee you ask. It's decent. You wouldn't be disappointed if you paid $2.50 for it, but it is not the best espresso you've ever had, or even close to the espresso I can make on my semi-automatic machine. But it's faster and I can do it with less effort. The grind seems fine enough and the temperature seems hot enough to do a good extraction, no sourness or bitterness (left temp on medium as it came set on). It is crema coffee, not drip, so don't expect it to taste like your coffee maker. Some of the crema is fake and white due to the dial being turned all the way to the right and creating that extra sort-of fake back pressure on the puck, so it can seem floamy, but dialing it back a notch fixes that without affecting strength.

It's prompts you to fill the water tank when it is 3/4 empty and dump the pucks when there are maybe 6 of them in there, so you might as well just make it a habit to do them both at the same time anyway b/c it will stop your coffee and prompt you to do so and if you take too long it will cancel your coffee and dump your puck even if you didn't get all the way done.

The bypass doser only accepts one scoop of preground coffee at a time so don't think you will be making anything other than decaf single small pucks and then pulling your desired quantity of water through them.

Sunday, November 10, 2013

Nespresso Pixie Espresso Maker, Chrome

Nespresso Pixie Espresso Maker, ChromeOVERVIEW: As a long-time coffee snob I couldn't miss the chance to smackdown these upstart espresso wannabees. Well, more fool me. I was no match for the charms of little miss Pixie; this cheeky wench promptly staked a claim on my valuable counter space, right under the wings of old matron Silvia.

BACKGROUND: I've had a Rancilio Silvia V1 for over a decade. Years ago I made the popular PID modification: a computerized thermostat for superior temperature control. I've replaced the boiler, twice, and the steam valve. I've upgraded its over-pressure valve and tuned it for optimum steam pressure. I don't just grind my own beans, I buy fair-trade single-origin 20 pound bulk bags and roast to perfection on a homemade roaster. I make at least four lattes a day, and grind through a pound of coffee a week. To be sure, the PID'ed Silvia is hardly the Rolls Royce of espresso machines, but it is the Toyota Camry: a tried and true performer; a middle-of-the road favorite. The Nespresso is the new Smart Fortwo: affordable, stylish, leading edge, versatile and fun. Sure, they'll both get you where you want to go, but they're not really in the same market niche.

I've been wanting to give the Nespresso a workout for a couple years, and when Amazon Vine gave me a chance to review not one, but two models, I jumped. They are: the Nespresso Pixie (C60) and the Nespresso U (D50), both with the Aeroccino Plus milk frother. To which I added the Coffeeduck refillable capsules. What follows is a comparison of all of the above versus my old standby, Silvia.

SUMMARY: For a quick and tasty single shot of espresso or small cappuccino the Aeroccino frother with the Nespresso U and Pixie do a consistently good job. Compared to my Silvia, well, I've made many worse cups over the years, much worse, but, after a decade of mods and mastering technique, these days I usually make better.

INTRODUCTION: To start with, let me say that the Pixie and U model ranges are not Nespresso's top-of-the-line but closer to introductory level. Their least to most expensive model ranges are as follows: essenza, U, PIXIE, citiz, lattissima and maestria. As to temperatures, warmup times, and taste, I couldn't detect a significant difference between the U and the Pixie models, so contrasting them comes down to aesthetics and ergonomics. If I write "the Nespresso" I mean either the U or Pixie models, interchangeably. Also, when I write "cup of coffee" versus "espresso" I'm merely referring to the volume of water pushed through the pod, though a purist would rightly distinguish between a Cafe Americano and a ridiculously over-extracted espresso. Temperatures were taken with my Extech 22-816 digital multi-meter, and weights were taken with a Philips HR2394 kitchen scale. What follows is a particularly long, perhaps overlong, review. If you couldn't care less for technical comparisons, ancillary diversions, personal opinions and supplemental recipes skip to the succinct conclusion at the end.

TEMPERATURE: Some people complain Nespresso temperatures are too low, and regarding a cup of coffee it's a fair criticism; though regarding a shot of espresso it's wrong. A shot of espresso was usually around 175° degrees Fahrenheit (though it could range from 165° to 180° more on that later), but a cup of coffee only reached around 155°. In comparison, my Silvia's espresso temperature was around 165°, but as I can set the Silvia's PID to any arbitrary temperature, that's really only relevant as a way of saying the Nespressos are right in the ballpark for espresso. However, many people recommend coffee temperature at 155°-175°, so at 155° the Nespresso really is on the low side.

VOLUME: Because a "normal" shot of espresso is called a "double", it is possible for marketing departments to do semantic gymnastics around the term "shot of espresso" with enough ambiguity to avoid a lawsuit. Without getting into a blizzard of definitions, let me simply assert that a single is 1oz, a double is 2oz, a triple 3oz, and what you would normally get if you ordered a shot from a barrista would be 2oz "double" shot of espresso. Now for some hard numbers:

The Nespresso U had the following default shot volumes: small=0.75oz, medium=1.1oz, large=3.25oz.

The Nespresso Pixie had these default shot volumes: small=1.55oz, and large=3.5oz (no medium button).

I say "default" shot volumes because both models are easy to reprogram. And I eventually did so, practicing without a pod, until settling on 1oz single shots for the small button, and 4.5oz coffee cups for the large.

Now, a cup of coffee is obviously larger than a shot of espresso, but even more so these days. My grandma's heirloom coffee cups, circa 1970, hold 5 ounces; the smallest for sale at Starbucks is 8 ounces; and my modern coffee mugs hold 11 ounces. The Nespresso reservoir is only 30oz, so you would get just three ten ounce cups of coffee from the entire reservoir. Be warned: temperature-wise, taste-wise and capacity-wise, using the Nespresso to make "cups of coffee" means making cups of coffee sized just right for Deputy Fife in the Mayberry Diner.

ADVICE, TEMP. SURFING: Unfortunately, although the Nespresso machines do a good job of keeping the first few ounces hot, past 3 ounces temperature falls rapidly. As a practical matter, this doesn't affect me because I like the Nespresso for single shots (1oz) of espresso or small cups (4.5oz) of coffee. That gives espresso at 175° which is perfect, and coffee at 155° which is okay.

Rancilio Silvia owners learn to their dismay all about temperature variability, which is why the PID is such a popular modification. But what we've learned can help Nespresso owners, too. The technique is known as "temperature surfing" and means operating the machine in a particular way so as to give consistent and optimum temperatures.

For the Nespresso, my surfing advice is simple: always draw a large empty shot (3oz) of hot water into your cup before loading a pod and making the espresso or coffee (first tossing the hot water down the drain). This does two things. First of all, it heats the cup. Most of your expensive espresso machines have a warming tray above the boiler expressly for the purpose of keeping espresso cups hot; because a hot cup makes for better taste. The Nespresso doesn't have a warming tray, but by filling the cup with hot water you warm it up even more, plus by running a few ounces of hot water through the Nespresso you pre-heat its internal elements. My measurements consistently showed a 10° temperature increase from the first to second cups, following this technique. The first shot was typically 165° and the second was around 175°. On a couple of occasions I managed to get shots as high as 180°, but this was after dozens of consecutive pulls with hot water alone and not consistently repeatable: the fifth shot might be 180° but the sixth would be back to 175°. Eventually, after 30 minutes of experimentation the cartridge hatch on the Nespresso U model was too hot too touch, but the espresso temp. remained 175°.

WARMUP TIME: Compared to Silvia, the Nespresso is a dream: just 30 seconds from powering on to drawing a warmup shot, after which it's as warm as it's realistically going to get. Silvia's vast bulk takes at least 10 minutes to get cosy, but preferably closer to 30. As a practical matter, I turn her on when I wake up in the morning half an hour later she's ready to give me lattes, but I still have to draw a warmup shot first. In the best case Nespresso's time from power-on to first shot of espresso is under 2 minutes; Silvia's: over 10. As a convenience factor, this should not be overlooked.

QUANTITY OF COFFEE GROUNDS: This is where I have a legitimate criticism of the Nespresso. Perhaps criticism is too strong a word, more like demystification. In any case, the criticism isn't against the Nespresso so much, as the pods.

Do a little research into the subject and you'll find that an espresso "single" is made with grounds weighing 7-8 grams/single shot, whereas cups of coffee are made with 14-16grams/liter (see Wikipedia articles on espresso and coffee_grounds). Probably not coincidentally my Philips kitchen scale tells me Nespresso pods contain 6-8 grams of coffee grounds (depending on the flavor).

Translated into English that means each Nespresso pod contains the optimum quantity of grounds for a single shot (1oz) of espresso, or a 4.5oz cup of coffee.

Compare Nespressos 6-8g of grounds to my Rancilio Silvia, for which I have three portafilter baskets with the following capacities: small=11g, medium=17g, large=22g. Most of the time I use my large triple basket and extract only double shot of espresso, which makes for a very rich shot.

Not only does "coffee theory" tell us we should be making 1oz shots, or 4.5oz cups, with a Nespresso pod's 6-8g of grounds, but my taste buds do as well. Sticking with those smaller volumes the Nespresso shot flavor compares very favorably with what I get from home-roasted beans on a super-modified Silvia. But a 2.5oz espresso from Nespresso tastes over-extracted; and an 8oz cup of coffee tastes weak, not to mention lukewarm and bitter.

Of course, taste is personal, and if you love triple lungo shots from your Nespresso, then more power to you. But before you judge, let me give you one bit of advice: try comparing one triple-shotted pod against three single-shotted pods (one pod against three) and see if the latter isn't astoundingly better.

For around ten ounces of top notch espresso Silvia costs me about a dollar a day, about ten cents per (1oz single-sized) shot. With Nespresso pods at sixty cents per 1oz single-shot pod over the course of a year the difference comes to $1800 enough to buy that Rolls Royce of espresso machines, or at least the Mercedes Benz. Of course, the reality is I would never spend that much, I'd just over-extract the pods and suffer with worse coffee. One can't helping thinking of the ink-jet printer: manufacturers practically giving them away then selling ink for more than its weight in gold.

COFFEEDUCK PODS. One way people save money is pod adapters that can be filled at home, and I've tried the black Coffeeduck brand at seven dollars each (for the Nespresso Pixie be sure to get the black ones). The breakeven point is about 15 shots, but I'm not sure they'll last.

Be warned, the Coffeeduck pod adapters won't work with the Nespresso U or any other automatic model only the manual models like the Nespresso Pixie. Not only do the Coffeeduck directions explicitly state this, but I mistakenly tried it before reading the fine print and they're not kidding: for one terrifying moment I thought I had ruined the Nespresso U. It's one reason to prefer the Pixie.

Getting the right grind with these is tricky. My Rancilio Rocky grinder must be set eight notches coarser than what I use for Silvia. I fill to the top, tamp with my finger, top off the grounds and finger-tamp again. I don't know how one would use these without an expensive espresso grinder, but since I do have one they let me fill my own pods for about twelve cents apiece. A considerable savings over sixty. The tradeoff is what you might imagine: time and mess from finger-tamping powdery dry grounds, then cleaning out the hot, wet, sticky grounds with a toothbrush. Still, saving fifty cents a pop, more or less, is nothing to sneeze at.

The espresso quality is top notch, every bit as good as Nespresso's Pods as long as I grind fresh and brew immediately. There is no advantage in pre-filling a bunch of them, as they go stale in less than a day just like any espresso grounds. This is one area where the Nespresso pods have a real advantage. With their airtight seal and special gases they keep fresh for, as far as I know, forever.

MILK FROTHING. First off, let me say that I absolutely adore the Aeroccino frother, and I wouldn't even consider buying a Nespresso without one. The simple reason is hot chocolate. Oh, and it's good for coffee-based milk drinks, too.

Using the Aeroccino is simplicity itself. Pour in ½ cup of 47° milk, press the button, and 60 seconds later it stops itself now pour out frothy 145° milk for your cappuccino. Pour in 1 full cup of 47° milk, press the button, and 120 seconds later you have frothy 145° milk for your latte. Cleanup is 53 seconds with hot water rinse and a paper towel wipe.

Now, those are good numbers, but, in a head-to-head face-off, the Silvia really shines in this department. Unfortunately, before it shines it has to warmup. First give it 60 seconds to heat up from espresso stage to steamer stage. At that point ½ cup of 47° milk heats to 160° in a mere 30 seconds. Meaning that on the first ½ cup Silvia is 30 seconds slower than the Aeroccino but 15° hotter. Thereafter no reheat time is required, and Silvia heats twice as fast as the Aeroccino, or given the same amount of time, heats 30° warmer. Even better, if I don't care about getting the world's best micro-foam I can put a two-cup pitcher of cold milk under the Silvia and walk away, returning several minutes later to a full pint of hot, slightly frothy milk for multiple lattes. Silvia's 115 second cleanup time is twice as long as the Aeroccino's 53 seconds.

Where I expected the Aeroccino to fall short is in making quality microfoam, and to a certain extent I right to worry, but it's not as bad as I feared. If you stick with only ½ cup of milk you can use the larger of the two Aeroccino paddles (the unused one stores conveniently on the underside of the lid) and it gives decent foam. By the way, they aren't kidding when they say not to use the large paddle with 1 full cup of milk I tried, and got milk all over the place, like putting too much soap in the clothes washer. Anyway, the larger paddle makes for a nice quantity of froth. It's not exactly microfoam (look it up on Wikipedia), but it's not bad. Needless to say, I can get perfect microfoam from Silvia, but to get it I have to stand there nursing the pitcher, and to be honest I don't usually bother.

COCOA. This is the Aeroccino's forte. I've been looking for something like this for years, and The Aeroccino does it. The secret is powered sugar. Nothing could be simpler. Secure the small paddle in the Aeroccino cup. Pour 1 full cup of cold milk into it. Add 1 heaping tablespoon of cocoa power (I've tried Hershey's, Nestle's and Ghiradelli's). Add 1 heaping tablespoon of powdered sugar. Press the button and wait for it to finish. Two minutes later you will have a perfect, unrivalled, sublime cup of hot cocoa. Pour into a drinking mug. Add a dash of vanilla, a sprinkle of cinnamon, a dollop of whipped cream or all three. If you think it's too sweet or too chocolatey, experiment with a half-teaspoon more or less of cocoa or powdered sugar, to taste, until you reach nirvana.

After heating and frothing the cocoa might form a film on the bottom of the Aeroccino, and if you don't wipe it out with a wet paper towel before making another cup the Aeroccino might overheat, flashing red. When this happens you can sometimes ignore it, taking the Aeroccino off its base, putting it back on, and pressing the button again, repeating as necessary until it's hot enough to drink. To avoid this altogether just make sure to wipe away any cocoa film from the Aeroccino before making a second cup.

If you use granulated sugar instead of powered sugar, then about 50% of the time the small paddle will pop off the nipple inside the Aeroccino. This is because the granulated sugar falls to the bottom of the cup and interferes with the paddle's rotation before dissolving. If this happens you will see the milk stop spinning in a whirlpool and you should press the button to turn off the Aeroccino. I won't tell you to reach in and reseat the paddle with your fingers in case its too hot, but when I've done that I haven't been burned. The paddle won't fall off twice because by that time the granulated sugar will have dissolved. To avoid this, don't add the granulated sugar at first with the cocoa, but wait until the Aeroccino has finished heating and frothing. Or just use powered sugar and forget about it.

The practical upshot of this is that I now drink a cup of hot cocoa every day instead of only once a month. I make it for the kids whenever they want instead of only as a very special treat. There simply isn't any comparison to "instant cocoa" mix, whether it be Nestle Quick, Swiss Miss, or whatever. Those substitutes pale in comparison to the genuine article, as every hot chocolate connoisseur knows. In short, if there's a better way than the Aeroccino to make hot cocoa, I'd like to know what it is.

ERGONOMICS. It's here where the only real differences appear between the Nespresso Pixie versus Nespresso U. Compared to those two, Silvia is a beast. And when you add in the size of the Silvia's coffee grinder (the Rocky) along with the necessary tray for catching loose grounds, it's safe to say the Silvia easily consumes five times as much counter space as the Nespresso on its worst day. That said, see my uploaded photograph of the various machines, which is the best way to get an impression of their relative sizes.

As far as appearance goes, you know what you prefer, but for maintenance I like the smooth surface of the U versus the ridges on the Pixie. The ridges in the Pixie tend to collect coffee and milk splatters and need a meticulous scrubbing with towel or sponge to clean. Whereas the U simply wipes clean. Also, the U cleverly uses magnets to hold the cup base in place, allowing you to remove it entirely if desired. Also, the U has the delightful ability to rotate the water reservoir off to either side or directly behind, letting you customize it to your space. Both the U and the Pixie have a place underneath for storing excess power cord.

Unfortunately for the U, I was much less pleased with its "automatic" pod handling. First of all, whenever the pod latch was opened the U eventually pumped hot water. Whether or not any pod was inserted. And not necessarily right away, but when the machine has warmed up, which might take 35 seconds. More than once I was startled by scalding hot water suddenly running out of the spout when my back was turned, because I had plugged it in, fiddled with the latch to see if anything was happening, wondered if it was, decided it wasn't, and forgot about it until whoops! better find a cup.

Also, against the U, it had a considerable amount of leakage into the drip tray on every shot: 13ml, to be precise. And as the overflow cup is only 260ml that means after 20 shots your overflow cup overfloweth. It made quite a mess before I worked that out. The Pixie doesn't have that problem, leaking perhaps 1ml per shot.

Worse, the automatic pod loader on the U jams up when trying to use the Coffeeduck adapter pods. Coffeeduck warns you about this, but I didn't read the fine print and tried it anyway, and it jammed. Because the U doesn't have a manual open, I wasn't sure how I was going to get the old pod out as I couldn't open the hatch, jiggling it with increasing desperation it finally broke free. Then, just to be sure, I did the same all over again with the same result. In contrast, the Pixie is easy to open and when a Coffeeduck gets occasionally stuck a simple flick of the fingernail will break it loose. Considering that "automatic loading" just means not having to pull a simple lever, it's hard to understand why you'd want it. Mainly for aesthetics, I think, to get rid of the lever. But I'm a guy I like levers.

AMERICANO VS. LONG BLACK. There are two ways to get a Mayberry sized 4.5oz "cup of coffee" from the Nespresso: the obvious way and the better way. The obvious way is to program your large button for 4.5 ounces, stick in a pod, hit it, and drink what comes out. It tastes exactly like you'd expect from pushing 4.5oz of (under-heated) steam through 1oz worth of espresso grounds: over-extracted, weak and bitter espresso.

Fortunately there's a better way: it's called "The Americano", and it's the way Silvia has always made cups of coffee for my many beloved ancestors who haven't yet cottoned on to these Frou-Frou lattes and expressos (sic). An Americano, for those who don't know, is just a shot of espresso with enough hot water to make a full cup. It's surprisingly good. The Long Black is even better, and is made in the reverse order by adding the shot of espresso to the hot water, preserving more crema.

To make a Long Black with the Nespresso is simplicity itself. Just program your small button for 1oz and your large for 3.5oz. After warming up the machine and your glass pour 3.5oz hot water into your cup by pressing the large button with no pod loaded. Then load the pod, wait 15 seconds, and press the small button to add a great single shot (1oz) of espresso to the hot water. Voila, a Long Black.

Earlier today I did a side-by-side comparison of a 4.5oz Long Black made on the Pixie (1oz espresso shot added to 3.5oz hot water) versus a simple 4.5oz shot through a single pod. As expected, the Long Black was smoother and sweeter. In exchange for a slight decrease in "strength" there is a large decrease in bitterness. If a stronger cup is desired, I'd suggest trying a Long Black made from 5oz water and two single shots (2x1oz) of espresso.

CONCLUSION. I'm a coffee snob who's spent countless hours roasting his own beans and nursing great espresso out of his (relatively) expensive and finicky Rancilio Silvia. I really wanted to hate the Nespresso, but I just couldn't. As long as one respects the limits imposed by a mere 7grams of coffee grounds per pod, the Nespresso U and Pixie machines are fine espresso makers. I got both to review and between them decided to keep the Pixie mostly because of its compatibility with the money-saving Coffeeduck adapter pods. The Nespresso's quick warmup time lets my non-coffee-snob wife make herself a quick pick-me-up, something she wasn't willing to do with slow and fussy Silvia. On the downside, respecting limits means pushing no more than 1oz of water through the pod: a "single" shot of espresso, perhaps added to no more than 3.5oz of hot water if making a "long black" cup of coffee. As long as one makes a pod-less warmup shot first, 1oz espresso shots are perfectly hot at 175°; and 4.5oz cups of coffee are acceptably hot at 155°. The Aeroccino makes quick work of foaming ½ cup milk for a cappuccino, and it does a fantastic job of making 1 full cup of hot cocoa add in the package discount and I would never consider buying a Nespresso without an Aeroccino. Price-wise, the Nespresso package costs well under 1/3rd of my Rancilio Silvia/Rocky combo, but taste-wise they aren't that far apart. On the other hand, the pods are considerably more expensive than raw beans so years from now you may wish you'd saved your quarters and gotten a high-end espresso machine to begin with.

NOTE REGARDING FROTHER: This review includes my take on the Aeroccino frother, even though it isn't part of this particular package. I would always opt for the frother package with the Pixie, and because of that I took 1 star off my rating for this frother-less package.

We have owned a Nespresso CitiZ machine for over a year and absolutely love it, but we use this Pixie machine at our business office.

In comparing the two machines, this is what we like better about the Pixie.

The top of the machine now includes a handle, which you raise up to open the chamber where the nespresso capsules go. Pulling the handle down closes the chamber and punctures the coffee pod. I'm not sure if it's the handle that makes the design better, but it brews consistently awesome shots with the new loading mechanism.

The thing looks friggin awesome. It's chrome body is sleek, slender, and has a subtle blue light in the front that actually makes it look really cool. I especially appreciate that when it runs low on water this blue light turns red so I never accidentally run it out of water. It takes up hardly any room on the counter as it's barely wider than my Starbucks coffee mug.

When you start the machine up it automatically primes itself. With the CitiZ, before we run our first shot of the day, we need to prime the line by running a 'blank shot' with just water. The Pixie machine heats up faster than any espresso machine we've ever had, and now it is primed and ready to brew in less than a minute or two. It switches itself off after a short amount of time, which would normally be annoying, but since it heats up so quickly it doesn't bother us and it's nice to not have to remember to shut it off.

Whether you like americanos, iced lattes, or straight espresso, this is the perfect machine for traveling, quick cups of coffee at work, or kitchens with limited space, but I do have one complaint about it: It is significantly louder than the Citiz machine when brewing a shot. I like the size of it, but it's definitely not quiet.

This machine also doesn't come with a milk frother so you can't make lattes unless they're iced. If you want to have hot lattes, get the Nespresso Pixie Espresso Maker With Aeroccino Plus Milk Frother, Electric Titan or the Nespresso D121-US-BK-NE1 Citiz Espresso Maker with Aeroccino Milk Frother, Black.

And in case you're unfamiliar with Nespresso and are leery of the capsules: yes, they are a little pricey, but well worth it for perfect shots and incredible convenience they provide. No muss, no fuss. When we order from Nespresso, our capsules are almost always on our door the next day, two days at most. After a lot of experimenting, our favorite flavors are Roma and Arpeggio (both with an intensity of 8) and occasionally Indrya, which has an intensity of 10 and is pretty strong. We have owned many different espresso machines over the years, some costing up to $1000, and our Nespresso machines are still our favorites. The Nespresso Pixie is a great new addition to the line.

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This is my second Nespresso machine, and my love affair with the company rages on. We have a Lattissima Plus at home, which is great for morning lattes, and is easy to clean, even with the milk attachment. This pixie is the perfect machine for work, where I wouldn't be easily able to store a milk dispensing system.

Like the Latissima Plus, the Pixie pulls perfect shots of espresso with a thick head of crema _every_ time. This is easily converted into an Americano, which is orders of magnitude better coffee than the recycled printer toner and battery acid my company dispenses from its "coffee" machine.

Like all Nespresso machines, the cleanup is as easy as can be run a shot of hot water through after each shot of espresso, and you're done. Once the cup of runoff water cools off, I dump it in my office plant, so its soil never dries out.

The Nespresso pods are not cheap (ONLY BUY THEM FROM THE MANUFACTURER, by the way), but they are well worth the money. Between $0.60 and $0.65 each, plus a bit more once you factor in tax (as applicable) and shipping, but you're getting a coffee as good as, or better than, any of your local coffee shops, without ever leaving your office. Money well spent, in my book.

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I've owned a couple of Nespresso machines in the past and this one easily trumps them all aesthetically. Nepresso has taken some design inspiration from companies such as Illy and produced something that is actually quite good looking but also functions flawlessly. The user interface isn't cluttered with buttons and everything is focused on the task of creating a great shot of espresso. My previous Nespresso units lasted a long, long time and the Pixie feels just as well made so hopefully it will last a few years too.

Set up is easy you simply fill up the water tank, throw in the capsule and you're ready to go. It heats up very quickly (their claim of 30 seconds seems about right). The aroma is part of the process and thanks to every capsule being foiled sealed, it smells fantastic every time. This machine comes with a introductory package of different flavors, all which I 'tested' in about 2 days.

Out of all the various capsule systems on the market, Nespresso is my favorite. It competes directly with Illy's program which is comparatively expensive for the hardware and also suffers from not sealing each coffee pod individually so you have to use up the coffee containers quickly.

The biggest drawback of the Nespresso system isn't the price of the machine but the cost of the coffee. If you have a serious Starbucks problem, the $0.60-0.70 capsules will save you hundreds of dollars a month. On the other hand, if you're coming from buying ground coffee in a can, it's significantly more expensive to switch to Nespresso. Still, I'd argue that it's the best espresso you'll find anywhere, let alone instantly produced at home, so it's worth the investment!

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Wound up buying this at a Williams-Sonoma outlet on a local store-only discount. I had my first cup of this heavenly brew on a visit to a friend's house and obsessed about buying this machine for weeks. Canvassed several online merchants until I found it at this incredible sale price (brand new, not refurbished, at just over $160). Turns out it was still totally worth plunking down the cash for this gizmo. It brews a cup in less than a minute, the set-up/cleanup is ridiculously simple, and the Nespresso capsule flavors are delish (the Pixie comes with a 16-capsule sampler). Plus, there are lots of online merchants who sell the capsule so comparing for best pricing is a cinch; the Nespresso company also offers pricing specials if you sign up for their mailing list. No more store-bought espresso for this girl. I never would have believed it possible, but this machine will brew you a no-kidding legit contender to any barista-made cup. (And SOOOO glad I didn't settle for a Keurig, which I wanted originally.)

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Wednesday, October 23, 2013

Durgol Express Multipurpose Decalcifier

Durgol Express Multipurpose DecalcifierI'm reluctant to admit I had neglected the regular maintenance of my Carezza espresso machine for a year or two. While waiting for the Durgol Decalcifier to arrive in the mail, I flushed the machine with vinegar and cleaned the parts as described to get the cleaning process started. The machine still didn't work right. This Durgol product arrived today and I again flushed the machine according to directions, using this decaldifier. I'm amazed at the amount of sludge and disgusting grime that came out! This product is wonderful and has restored my espresso maker.

I bought a Capresso glass electric tea kettle and used for the first time spring water as I do prefer this than filtered drinking water for coffee and tea. After several uses, the chrome heating element became so corroded, and this spring water is bottled by the way, so I was forced to do some research.

On Amazon I found the above product and tried it. WOW, after following the directions, within a few minutes the chrome bubble in the glass carafe was shiny and new.

I was so impressed I then used it in my Meile washing machine, again very impressive, laundry came out lovely. By the way, the bottle doesn't say any thing about using it in a washer. In the UK, I can buy Calgon Tablets for this. Here in USA, I could not find Calgon at all for my washer.

Highly recommend this product.

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I ran this cleaner through my drip coffee machine and the coffee tastes better... product is good.

The bottle asks you to use 1 or 2 cups of cleaner per cleaning; I ran it through with 1 cup for a 12 cup drip machine and it cleaned it well.

I think you have 6 cups of cleaner in one bottle.

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There is no mention of the size of any of the Durgol products on your website.

In Switzerland, Durgol is sold in half-gallon plastic bottles at a very low price in most supermarkets, inexpensive even even when considering the strong Swiss currency. The espresso cleaner in the U.S. sells for about $6.82 for a 4.2 ozs plastic bottle. This extends to a price of $52.00 per quart or $208 per gallon! The product works very well, in fact just as well as regular white vinegar. After all, just about all mild acids work as well as the hydrochloric acid in Durgol in removing Calcium deposits. The Durgol Multipurpose Decalcifier, a very similar product, comes in an equally mysterious size.

I suggest that Durgol be more honest in the merchandising of its product and not hide the actual size of its products on your website. The pictures on the website are very deceptive.

gsnyc

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Capresso has been recommending this for 15 or more years. I find it very effective and far superior to vinegar or the powders.

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Saturday, August 10, 2013

KRUPS XP1500 Coffee Maker and Espresso Machine Combination, Black

KRUPS XP1500 Coffee Maker and Espresso Machine Combination, BlackIf you want to make espresso like you'll pay $2.00/shot at a coffee house, this machine isn't for you. If you want a coffee pot/espresso combo in the $100 range, you will get the best value with this combo. I can make a very good latte with it, and a fairly decent shot of espresso -and very good coffee. The negative reviews I've read seem to be from two types: 1) Those who really need to spend more to get a beautiful golden crema-topped shot of espresso. I understand, but it can't be had for this price. 2) Those who don't know how to use it properly.

For a latte, you'll need to have finely ground espresso, a stainless steel frothing pitcher, and cold milk (2% or non-fat work best). Remove the rubber end to the frothing nozzle -I never use it, and that may be one of the problems other reviewers have. Follow the instructions in the manual to fill your water reservoir and your espresso filter. Fill your frothing pitcher no more than halfway with milk. Turn the dial on the left to the "cup" setting, and as soon as your first drop of espresso falls, switch the dial to the frothing setting, and start frothing your milk. Keep the nozzle low in the pitcher, just heating -not frothing. Hold the pitcher in your hand and keep heating the milk until the pitcher is just about too hot to hold -(or you could buy a thermometer, but this works just as well, and for the price-conscious does the trick), then move the pitcher lower, letting the nozzle just skimming along the top of the milk. This will start your foam growing, and it will not take long before your pitcher is about to overflow. At that point, switch the dial back to the "cup" setting, and your espresso shot will fall. When all is done, pour your shot of espresso in a cup, add the milk, top with the foam, and add a little cocoa powder or cinnamon or your choice -and maybe even a drop or two of vanilla extract. You're good to go. A delicious latte, at an extremely low price.

(I explained the above because the instructions in the manual are not that good, and I don't have the time to build a how-to video. I hope it was helpful.)

I am a self-confessed coffee junkie. With or w/o the caffeine (pregnancy and such) I love the taste; and the taste of the coffee that I've brewed with this machine was great. Loved it, loved it, loved it. The machine was easy to use and looked pretty darn cool sitting there on my counter. The only issue that i have is that the espresso side seems to need some encouragement. The knobs need to be fiddled with a bit in order to get the espresso to start dripping (even after 10 minutes during a holiday party full of thirsty coffee drinkers). Thought that was just b/c my machine was so new, but it's been doing that ever since the first use. Still, it's not terribly difficult, and the coffee is oh-so-yummy!

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We love this machine. We have limited space and need to have both a coffee maker and a cappucino maker in that space. We have had none of the difficulties that others mention. But we did take the black plastic sleeve off of the frother and that has made a huge difference. With it on we got bubbles. Now we get great froth. And if we pack the espresso well we get an excellent crema. It is a $100 machine that makes both coffee and espresso. It is not going to be like a $1000 Starbucks machine. We set our expectations appropriately and were delighted.

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My wife doesn't drink coffee, so it is appropriate to say "I" received the XP1500 as a wedding gift. Like others, the SECOND TIME I made espresso, the handle cracked on the espresso grounds holder from the normal pressure of turning it into place. Customer service assured me that they could do nothing unless I had the receipt. This was two years ago, and the machine was a brand new item, so there should have been no question to the age of the machine for warranty purposes, but I had no receipt since it was a wedding gift. They wouldn't even pay the shipping for a new holder. In short, they wouldn't budge, and if I wanted a new grounds holder, I would have to pay full cost to do so. So I kept it, being very careful over the last couple of years to not turn it too hard. Today, it broke further, rendering it useless. To be fair, I have tried to make espresso and cappucino many times, but I have never been able to get a truly good cup from this machine.

Other problems: the frother is too low. You need to angle the milk cup too much to be useful. A half cup of cold milk will turn into a counter full of frothed milk when it's done.

You're better off researching all products and choosing one that is made with better materials, has better reveiws for the quality of the resultant coffee, and going with a company that has BETTER CUSTOMER SUPPORT. There's a reason that "customers who purchased this product also purchased..." "...REPLACEMENT ITEMS!!!"

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We've had this machine for over four years now. In that time, it quite literally is used seven days a week except when on vacation. Usually it's two cappuccinos a day, then pots of coffee on Saturday and Sunday. We were recently have a trouble with the coffee maker side slowing down considerably, and with some research found that it needed to be internally descaled (works like new again once we descaled itYay!). I went on Amazon to find the Krups Descaler packets, and was very surprised to see the less than stellar reviews here for this machine.

Potential cons: This model may be simple with its lack of electronic displays and settings, but my husband likes it that way as he worries about electronic failure keeping him in the way of making cappuccinos (he is my live-in barista). You can only use one side at a time, either coffee or espresso. The steam arm could use more flexibility in its positioning. Also, if you use the steamer with the plastic housing cover, it doesn't keep a tight seal in the fact that if you take it off, you will see some traces of the milk you just frothed on the metal arm (you can take the plastic housing off permanently if you prefer).

Ok here are the great things: it is very hardy and durable. It makes GREAT cappuccinos as coffee!! I highly recommend and would buy again in a heartbeat.

I am going to repeat something that I think may have to do with a lot of the negative reviews: you have to CLEAN the MACHINE REGULARLY. It mentions this in great detail in the owners manual (also available online at Krups.com if you lost yours like we did ours). That means you should be wiping down the steamer after each use, soaking the steam arm without the housing once a week or so depending on use, and using the descaler every year or so (we waited four years to actually do this, as we never had a problem before and our water is treated). Also, every couple of weeks or so we take our kitchen dish brush and brush the top portion of the unit where the water comes out from and connects to the pot or espresso basket. Just like your barista at Starbucks would do, you have to do. If you notice that your steamer arm isn't working, chances are you did not clean it. Don't panic, most likely your machine is NOT brokenjust take a tall glass of water, let the steam arm sit in it for several hours, take your kitchen brush and clean it down thoroughly, let the steamer run through a full espresso pot of water, and everything should be ok again.

Happy trails on your path to coffee bliss!

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