In a Nut Shell Has12 cups capacity, 24 hour clock/timer, brew pause, programmable shut off, gold tone filter, heavy, and die-cast aluminum.Comment Even tho I have a pretty collection of coffee makers, I wanted to try 'something different', so I opted for Sensio's Bella Professional line.
READ the latest Update below.
* The Good -
1. Brews an Excellent pot of your favorite Java (kirkland's colombian supreme).
2. Brewing Time initially was Very Good compared to others, I have used before like the all-time favorite Krups line.
It's a Top Loader for both your Java and H2O and has the much sought after Radial Spray Head, which ensures an even coffee extraction. I strongly recommend using Filtered H2O
for all of your Brewing needs and using Reverse osmosis seems to be the best Option in "Hard-Waters" country, like here.
3. 1 year later, it's still working but the Tropics cause much deterioration and is taking it's toll.
* The Bad -
1. Expensive: Over 100 hundred Bucks + S/H Charges add up quickly.
2. Clock is very SMALL, totally worthless, as it does not have any Numerical Characters, like a regular clock, just 'subdued' lines, nice Blue glow though.
A much larger Round or rectangular 'clock & Coffee Function' window would have greatly improve it.
3. Using the Decanter to fill a Cup, results in Dripping coffee all over the counter, unless you Hold the decanter at a Perfect 20 to 25 degree Angle & Axis, which is difficult when it's Full.
This is mostly due to the way that the decanter's Flip-top is finished-cut at an angle. They should have looked at a mr coffee, Cuisinart or Krups.
4. The Pause n' Serve function is limited to 2 Quick cups only, otherwise, it will start to 'overflow' at the filter/basket, which can be a mess!
5. The Heating Decanter area gets grungy quickly from the spilled coffee and needs constant cleaning, as opposed to the Krups.
6. The Front Face Stainless has developed a 'smudged' appearance, not the Highly Polished finish that I expected, while this in itself does not affect the Function,
aesthetics are an important factor, for me.
7. It's sold and labeled as a 'Professional' coffeemaker, which it isn't and it's definitely NOT 'bella (beautiful) either!
* Update June 2010 I have downgraded this coffee maker to barely 1 Star. Here's why, the Decanter Warming plate has now degenerated to a Rusted, Crackled, Paint-less, Ugly Mess!
It also started to SLOW DOWN in it's percolating phase to the point where I have just replaced with a new mr coffee maker.
I expected more out of a 100+ dollar coffee maker.
I suppose I was seduced by the great looks and supposed high-end features. But after this 'professional' coffeemaker broke down completely 7 months later, I contacted the Sensio 'Customer Service' department, located in Montreal, Canada. My unit simply would not brew at all, it just beeped continually. Be forewarned upfront that there is no service department anywhere to ship the coffeemaker to for repairs, so you are out of luck if it breaks down. And Sensio refuses to replace their coffeemakers should they break down during the one-year warranty period. This was very surprising.
I was also shocked to learn that the stated one-year warranty on this expensive coffee maker was not honored. Consumers beware: the company 'pro-rates' your warranty and will not repair or replace your coffeemaker if it dies within one year. Instead, they will refund you the pro-rated value left on the unit. For example, if you paid $100 for this coffeemaker and it broke down in 9 months time, you would receive 3 months (out of 12 months total warranty time) worth of the original value. Which equates to 25 percent, or $25 money back. I have never heard of such a policy in my life.
When I asked if I could have it repaired or replaced, they refused, as did the manager I spoke with. And here is what you have to do to get your pro-rated money amount back: cut the cord off the coffeemaker, type up a letter, attach a copy of your sales receipt, and SHIP IT ALL TO CANADA AT YOUR OWN EXPENSE!! Needless to say, for those of us who live in the USA it is not cheap to ship a package to Montreal. Do you think it is worth it for me to receive about $30 back when it costs a lot to ship the package and go through all this hassle?
Not only were the customer 'service' representatives very rude, it was obvious they did not care about their products or how consumers feel. I tried my best to get them to be reasonable, but they really don't seem to care about honoring the warranty. I was told there is absolutely nowhere to get the unit repaired, and that they no longer replace defective ones. Absurd.
While the unit worked, it made great coffee. And I would concur with other reviewers on the uselessness of the clock (it only illuminates while brewing and you can't make out the time). The other major annoyance for me was that the lid could not be removed from the glass carafe, making placing it in the dishwasher impossible. So much for the claim that the parts were dishwasher safe. And the carafe drips when pouring water into the unit or brewed coffee out into a cup.
If you want a coffeemaker at this price to last at least one year, and to buy from a company that actually cares about service, the warranty, and customers, then avoid Sensio at all costs. Also beware that this same model is now being sold under other brand names, such as the Food Network and a few famous chefs. You will recognize it by the looks and round blue clock with the nearly invisible hands. Sorry to have to complain, which I despise, but this company really does not care about its products.
Thankfully Amazon listened and refunded me my money. I was told they would contact Sensio about their warranty policy. Anyone have a recommendation on a sub-$100 coffeemaker that makes great tasting coffee and lasts?
Buy Sensio 90017 Bella Professional 12-Cup Coffeemaker Now
Thought after our wedding to get some of the most expensive appliances for our kitchen as we are just starting out. The coffee machine power quit after 12 months. I took it apart, have to literally damage the stainless face to access the switch. I heard they have a terrible warranty, so I thought try myself. No good. Into the landfill it goes. We had a junky coffee machine with an actual clock before and it was indestructable. What the hell? Pretty disappointed and out $120.Read Best Reviews of Sensio 90017 Bella Professional 12-Cup Coffeemaker Here
We were looking for a new coffee maker that wouldn't dribble water condensation all over the counter top every time we opened the lid. Well, this one solved that problem, but the host of other issues does not make it worth the money. It is a handsome color for our kitchen and makes a very good cup of coffee. Other than that, it gets very low marks.1. The first problem is the single entry/opening for adding both water and coffee grounds. I have seen this in other coffee makers and it is bad news. You always end up with coffee grounds in the water reservoir, and with this model it's virtually impossible to clean them out.
2. There is no water level window. You have to actually look into the reservoir and watch the water fill pretty awkward if you're a little short. Also, it has "steps" for the even numbers of cups for your water level. If, however, you want to make something in between, like 3 or 5 cups of coffee, it is total guesswork as to how much water to add. Most coffee makers have the same even-number set up, but since they have a window you can tell when you've hit the half-way point between two evens. Not so easy when you are peering in from above.
3. The coffee grounds basket has to be seated exactly right. I don't just mean line up the little notch on the rim of the basket; you also have to hold the handle of the basket up and while doing so, push the basket down into it's precise spot, and then drop the little handle. If you make an error with this step, the drip-stop function will be engaged, even though the carafe is in it's place. So the basket fills with water, but has no way to escape and you soon have an explosion of coffee and grounds all over your counter top. Once again, coffee grounds end up in the water reservoir, with no good way to clean them out. Even after we figured out this issue, and learned to properly seat the basket, we still miss once in a while and have a coffee catastrophe all over the kitchen.
4. The heating element is another problem. We've only had this maker a few months, and already the heating element looks 10 years old. You have to be sure to clean the heating element between each pot of coffee, and be sure to DRY your clean carafe before you place it on the heating element. Otherwise, any coffee or water seems to react with the heating element and the heat itself to ruin the finish on the element.
5. The programmable part is kind of a joke. It is indeed a programmable coffeemaker, and with much trial and error we have managed to get it to autostart coffee in the morning. The manual is rather vague about how to set the autostart do you put the left-side dial on BREW or ON? I called and asked a rep, who knew nothing about coffeemakers, and he determined that you put the right side dial on AUTO ON and the left side dial on BREW. This of course was wrong. Put the left side dial on ON. To just make coffee without programming it, you of course put the right side dial on PROGRAM and the left side dial on BREW. Yeah, that makes sense. NOT.
6. Another irritating feature of this maker is its auto-off which is not programmable. My old maker allowed me to program how long it could stay on, and since I like to putter around in the morning and sort of sip slowly through my cup, I usually set it for 4 hours. If I turned it off and wanted to heat it up later, I could just turn the maker back on and the heating element would do its job. But not the Bella. It automatically turns the heating element off after 2 hours. No ifs, ands or buts. If you still have a little coffee in the carafe you'd like to heat up, you are out of luck. If you turn the machine back on, it will sense whether there is water in the reservoir. If no water in the reservoir, it turns itself back off. And voila, cold coffee remains cold.
So, while the description calls it fully-programmable, it is not.
I would give this product only one star but it does make excellent coffee, so I gave it 2. There are surely other coffee makers out there that also make excellent coffee without all the hassle, and for less than $100.
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I didn't make coffee in this product, so I can't attest to that function. I expected it to be a little more substantial, but it looked and felt a little cheapish. I don't think it was horrible, just not what I was looking for. Actually, I was getting so sick of these kind of coffee makers, cold coffee, short life,etc, that on a whim I purshased a Farberware stainless steel percolater. It makes fabulous coffee and it is really hot and so flavorful. Everyone that comes over raves over the coffee. Best part. It was only about $48 on Amazon! You will have to grind your own coffee to the percolator grind in the store.Save 23% Off
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