When we unpacked it it looks great. The hinge on the door opening on the top of the machine broke after 4 days but we liked the machine and wanted to give it a chance. Now, today after only having it seven days the espresso maker is kaput nothing happens when we flip the switch to start that part of the machine. We've reset by unplugging and repeating the process. I read the reviews on this and all the other combo coffeepot/espresso machines but thought, somehow we'd be exempt if only. Now I get to package it all back up and return (the reviews were so bad I even kept the packaging in the event of a return). What a nightmare.
After setting this up, priming, and running it for about a week, the frother would not froth the milk...it would boil the milk and spew water all over the place. I have cleaned the wand after every use so that is not the problem. Some steam is also released from the espresso side when trying to froth. Krups will not answer my emails and their customer service phone number has a recording that says they are closed (during business hours...) This machine is going back!
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Had this for almost three weeks, then the coffee side stopped working. No coffee whatsoever, just a lot of steam pouring out of the thing. Staying away from Krups products from now on.
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