KRUPS XP604050 Automatic Pump Espresso Machine with Thermoblock system and Coffee Maker Combination

When we unpacked it it looks great. The hinge on the door opening on the top of the machine broke after 4 days but we liked the machine and wanted to give it a chance. Now, today after only having it seven days the espresso maker is kaput nothing happens when we flip the switch to start that part of the machine. We've reset by unplugging and repeating the process. I read the reviews on this and all the other combo coffeepot/espresso machines but thought, somehow we'd be exempt if only. Now I get to package it all back up and return (the reviews were so bad I even kept the packaging in the event of a return). What a nightmare.

After setting this up, priming, and running it for about a week, the frother would not froth the milk...it would boil the milk and spew water all over the place. I have cleaned the wand after every use so that is not the problem. Some steam is also released from the espresso side when trying to froth. Krups will not answer my emails and their customer service phone number has a recording that says they are closed (during business hours...) This machine is going back!

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Had this for almost three weeks, then the coffee side stopped working. No coffee whatsoever, just a lot of steam pouring out of the thing. Staying away from Krups products from now on.

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Neapolitan Coffee Maker 1-2 Cup Size - Stainless Steel - Made in Italy

I have a difficulty in brewing a coffee with this coffee maker. When I turn the coffee maker upside down after boiling, "the filter

group" seems to be slipping inside. 3 minutes later, I found "the filter group" sink inside the spout, and water doesn't go through the filter. So I have to lift up the filter...I tried to ask ILSA about this Coffee Maker, but still I couldn't get answer from ILSA.

When you turn over the pot, the inner container (containing the grounds) should, of course, stop at a certain point, so that the water can drip through and coffee can come out the other side. This inner container simply falls right to the bottom. Either my particular one was flawed, or had some wrong parts, or this machine simply doesn't work.

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This stove-top coffee (or espresso, I used it to make coffee) maker is wonderful. It's a perfect melding of design and function streamlined and efficient, while lovely to look at.

I was so sad when the handle began to come off, requiring soddering, but would most definitely recommend and purchase this product again. Prior to the Ilsa Neapolitan I had the Bialetti which was a BUST replaced twice, plastic parts broke, a poor example of Italian coffee making design, or rather, over-produced and marketed in the U.S., whereas this Ilsa product is singular.

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