DeLonghi DCF2212T 12-Cup Glass Carafe Drip Coffee Maker, Black

Ordered this to replace a 2 year old version of the same model. Excellent coffeemaker. In addition to good coffee the unit is unique in that one can fill the water reservoir and coffee basket without having to pull the unit out from under an upper cabinet. Nearly all other coffeemakers have such large lids that it is impossible to open the water reservoir while the unit is under a cabinet. With this unit the coffee basket rotates out from the coffeemaker bringing the basket closer for filling both coffee and water.

We love the design and will purchase another one after this wears out.

It works , the problem so far is the plastic they used to view how much water is in the unit, it isn't clear plastic but rather opaque and the water level is difficult to see.

The clock/timer is way too slow to operate, I really dislike it.

I sent in the rebate offer and we'll see if send the $10.

Update:

(1)The basket is falling apart after one week.

Customer service doesn't stock the part so I used a glue gun for a temporary fix.

(2)A month later, no rebate check and still no basket.

(3)Still no rebate check and still no basket.

downgraded to 1 star for poor customer service.

This is my last DeLonghi product.

(4)Two months later still no basket and no rebate.

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I purchased this unit over a year ago and after a few months it began leaking. I called customer service and they said it might be the basket, although they said there was no "wide-spread" problem. The new basket worked for several more months but then the unit began leaking all over the counter again. When I called customer service they once again denied that this was a common problem. A search of the internet looking for delonghi DCF 212T problems will show that this is a very common problem. I was told if I cut off the cord and sent it in with $15 they would send me a new unit as a "good will" gesture. I will most likely pay the $15 to get a new unit but can not believe DeLonghi would produce such an inferior product and then repeatedly deny any responsibility. Shame on Them! I have bought my last DeLonghi product.

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I really like the front access for filling the water reservoir and the coffee filter. The aroma option indeed improves the flavor of the coffee, and the unit does make a better pot of brew than my old coffeemaker. But I have three complaints, and it seems they're simple, inexpensive features that would've earned this machine 4 or 5 stars.

First, the water level indicator ideally needs to be backlit. As a mediocre alternative, Delonghi could've used clear plastic so you could actually see the water level. As is, it's very difficult to see the level without shining a light directly on the indicator. Rather than going to the trouble, it's slightly easier to add a step to the process & fill the carafe with the quantity of water needed & pour it in the unit (otherwise, I'd pour directly from my Brita pitcher into the unit).

Second, the clock is unlit, which makes it almost worthless unless you're standing closer than 2 feet from the unit. My old 29.99 Mr. Coffee's clock was far superior. Shame.

Third, also related to the clock, setting the time or the automatic start timer is very cumbersome. Besides being hard to see the clock itself, to set the time, you have to hold the time set button as it ticks off each minute until reaching your desired time. So, for example, this morning I wanted the coffee to start brewing at 6:00, but tomorrow, I want it to begin at 5:45. I have to hold the button down until it scrolls for 23 3/4 hours! Again, my cheap old Mr. Coffee was far simpler with its "hour" and "minute" buttons.

When all is said & done, I like the machine because it makes good coffee...but with these simple additional features, I'd love it.

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I had some serious reservations about buying this coffee maker based on the previous reviews that I've read, so I decided to buy it directly from Amazon (for the return policy) and test it myself. Here's the results: The coffee gets plenty hot (160 degrees on Aroma mode & 165 degrees off Aroma mode), the coffee brews plenty quick off Aroma mode (11 minutes), but is slow on Aroma mode (25 minutes), and, lastly, I found absolutely no difference in the taste or kitchen "aroma" when I put the Aroma mode on.

In general, I would not recommend using the Aroma mode at all, not really sure why they have it cause its not very useful. However, the coffee maker works great, fits very nicely under my cabinet, is easy to fill, and has a great little price tag for the product that you get!

Happy Brewing!!

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