Showing posts with label tassimo espresso maker. Show all posts
Showing posts with label tassimo espresso maker. Show all posts

Monday, March 10, 2014

Farberware Classic Stainless Steel Yosemite 8-Cup Coffee Percolator

Farberware Classic Stainless Steel Yosemite 8-Cup Coffee PercolatorPerked coffee is old school, to be sure, but a well-made cup of percolated brew is robust and satisfying in a way that drip coffee isn't. Not only does the percolation process provide a deeper and fuller mouth, I think, but a percolator, bubbling away, is a lovely sight and sound.

If you don't like perked coffee, don't bother with any percolator. But if you are interested in something other than drip brew, consider this Farberware percolator. I'm not one to ooh and ahh over design, but this is a darned handsome piece of kitchen equipment. Take a look and the large picture and I will spare you the adjectives. :)

The stainless steel construction makes it sturdier and heftier than thin-metal percolators you might buy in the camping gear section of a chain store. While the name "Yosemite" evokes coffee bubbling over a campfire, I'd probably not use this on a wood fire to avoid blackening. I mean, this thing really is shiny and pretty. But as heavy-duty as it is, perhaps it would clean up well.

It's a capacious pot, making eight cups of coffee. The interior basket and rod are well made, fitting tightly together and clamping in place with the lock-down lid. It makes more coffee than my old electric percolator, but it does take up a burner on the stove-top.

Lastly, should you buy this unit, remember: Perked coffe may be good, but it's a danged sight hotter than drip brew. Of course, you'll probably figure that out for yourself...

I have never had a percolator before I bought this Farberware percolator. I have always had drip coffee makers, which were ok, but expensive and I was trying to get away from plastic in the kitchen. I read all the reviews here and decided at this price I couldn't really go wrong and I was right. The Yosemite percolator makes a very smooth cup of coffee.

A few things I have learned:

Coarser ground coffee leaves less residue in the pot.

I use a regular coffee filter and just poke a hole through the middle to stop any grounds from getting into the coffee.

I turn my burner on high until it starts percolating, then down to med-low for approximately 7 minutes.

I make sure my handle is not on top of the burner, but rather, just over the edge and it has never gotten hot. I have a smooth top range.

After the coffee is done brewing, I pour it into a stainless steel thermos to drink throughout the day.

I hand wash my percolator and have had no discoloration or scratching to the surface.

You really can't go wrong with this purchase and it is really pretty sitting on the stove, too. I bought another one for camping.

Buy Farberware Classic Stainless Steel Yosemite 8-Cup Coffee Percolator Now

During Hurricane Isabel I had no electricity and was able to make great coffee on my gas stove with this percolator. I use it daily now.

I found a replacement for the plastic top at Fantes.com -part #11380, "Small Replacement Percolator Glass Top" for $1.99.

see:

http://fantes.com/percolators.htm#tops

If you wash it in the dishwasher, don't use the "heated dry" option as it will leave permanent water stains. Also, I found that this coffee is reheatable [once] and still tastes good, not muddy.

Read Best Reviews of Farberware Classic Stainless Steel Yosemite 8-Cup Coffee Percolator Here

I bought the Farberware Classic Yosemite 8-Cup Stainless Steel Percolator after battling with several automatic-drip coffee makers. All I wanted was a hot cup of coffee! Now that I have given up on automatic-drip coffee makers and chosen to use a percolator, a relic from childhood, I enjoy a piping hot cup of coffee every day, as opposed to lukewarm brown water. This percolater is easy to use, cleanup is easy, my coffee tastes better, and the wonderful smell permeates my kitchen as it perks. Why automatic-drip coffee makers ever came to be is beyond me. Another example of the old adage, "If it ain't broke, don't fix it."

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This is my first percolator. I originally bought it as a spacesaver. I have virtually no counterspace in my kitchen and thought it could just stay on my stove, which it does nicely (and it looks nice!). Thankfully, it comes with instructions, for those people like me who have no idea how to brew coffee this way.

I am very impressed with the flavor of the coffee, previously having only made coffee from drip makers and I enjoy not having to bother with filters. A small amount of the ground does end up in the coffee, but it sinks and doesn't affect my enjoyment of it at all... just don't drink the very last bit :) Also the handle stays nice and cool like you'd hope, but you definitely have to be careful not to touch the pot itself. It will burn, as you'd expect any steel pot that just came off the stove to do.

Now, the reason it only got four stars is due to the top. The plastic top of mine is usable, but deformed and difficult to screw in and keep screwed in. I can only assume that this is because it melted slightly early on (I don't remember receiving it that way). It hasn't gotten any worse and I have been using it for at least a year. I don't consider this a deal breaker though, since replacement tops can be bought at any kitchen store for fairly cheap. The lid, as other reviewers have noted, requires a small amount of force to take off. This actually makes me comfortable. I'm not worried that the lid may come off while the coffee is brewing, but that's me. I've never had a problem trying to get it off, but I also don't take the lid off til I'm ready to clean it, so I've never had the experience of being burned because it is on too tight.

Overall I really enjoy this product. It's a great price and as far as I'm concerned, its only shortcoming is a plastic top that can easily be replaced.

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Tuesday, March 4, 2014

Bialetti "Brikka" 4-cup (6 Oz) Stove Top Espresso Maker

Bialetti 'Brikka' 4-cup Stove Top Espresso MakerGreetings, I love this stove top espresso maker but there are some differences you may find of value.

1)The boiler where you put the water can only be filled about 25% compared to most at 70% which means a rather large unit in relation to the amount of espresso you can make.

2)Maintenance is more than others because this machine uses more pressure and there are more seals to replace when necessary. These are not readily available locally and you will probably have to have them shipped to you at an extra expense that may exceed your sense of reasonableness. Also..most of these types of machines come with extra seals. This unit doesn't come with any extra seals at all.

3)The picture looking through the window at the top of the machine seeing the nice crema is a farce. The only way to see the nice crema if you carefully follow the directions is to lift the lid up and wipe the condensation off of the inside that is always present that blocks your view.

4)Realize that this unit is made of Aluminum and some are concerned with the toxic effects of that if any gets into your Java that has high acidity content.

Plusus include -

1)Very nice and tasty espresso superior to other stove top machines.(no aluminum taste)

2)Really nice crema but only if yor coffee is of a fine grind #1, or #2 and the coffee needs to be freshly ground. If you buy pre-ground coffee packages at the market you will not be seeing any crema. I buy fresh coffee ground by the half pound at #1, or #2 fine grind and get really good results.

I hope this is helpful to you.

Cheers!

I have lots of friends with lots of different pump machines of varying price.... and not one of them beats the brikka for quality. It is not just another MOKA, which is not much better than percolated coffee. The BRIKKA makes better coffee than most cafes, if you get fresh beans and grind them properly. Tonnes of rich crema.

Buy Bialetti "Brikka" 4-cup (6 Oz) Stove Top Espresso Maker Now

Full review with pictures and video:

http://daigoexpressed.net/brikka

Wonder how Brikka makes crema? Actually, it's a simple and neat trick at the nodule of the upper chamber from where the coffee comes out. Brikka has a metallic valve on the nodule that keeps the coffee from coming out until the pressure of the coffee from the bottom chamber becomes string enough to push up the valve.

Once the valve opens, the coffee comes out with a strong pressure going through the narrow exit of the nodule. This makes the similar effect of the espresso machine, and thus foams the crema.

How does it taste? It's by far superior than moka pot, or cheap espresso machine when you carefully follow the instruction that comes with Brikka. The crema is very smooth, and the coffee has the characteristic of espresso.

The instruction includes the careful measurement of water, strength of the stove flame, and shaking down the new Brikka for the first use. The crema is such a delicate matter, and you also have to be careful when you pour the coffee into the cup. All these things may sound too much work, but actually it's not bad at all after you get use to it. Washing Brikka may be more pain than the all in one espresso maker, but I cannot complain when given this good production of coffee, and brewing a good coffee in a traditional way is always fun.

The pot is made with aluminum. I saw some reviews that complained that it is not made from stainless steel, but I also heard most of the Italian makers say aluminum pots make better coffee, and I believe it is because of its high conductivity. This review is based on two-cup.

Read Best Reviews of Bialetti "Brikka" 4-cup (6 Oz) Stove Top Espresso Maker Here

I just wanted to alert potential Brikka buyers that there may be several batches of defective Brikkas floating around on the market. So far I've gone through three of them and all three were defective -very poorly machined, sharp jagged edges, gaskets that don't fit, loose safety valves, flakes of metal floating in the brewed coffee (not good!), etc. Maybe I'll try again at some point in the future once the defective batches have disappeared. Hopefully Bialetti's quality control will improve by then.

On the bright side, Amazon makes it very easy to return defective merchandise. Kudos for that.

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Great way to make delicious strong coffee. I would not say it is really true espresso, but has many of the qualities. just doesn't quite come up to the quality of espresso I've had in cafes of Italy or Australia, but you can't expect as much without investing many hundreds of dollars in a quality espresso maker AND a quality grinder. The Brikka is great for making good "espresso" at home without a huge investment, and it is better than many espressos I've had at the coffee shops in the US.

Realize that the "Brikka" is the only Bialetti model that has the patented pressure regulator at the top that allows it to build up pressure before suddenly forcing all the steam through to the top chamber. This added pressure is what allows it to produces the froth that approaches a true espresso crema.

Some tips:

I find that grinding just a smidge more than a quarter cup of beans yields just about the right amount of grounds for the Brikka 4-cup. Do not tamp or even tap the espresso grounds to get more in, but do fill it level to the very top. Also use freshly roasted beans. By following these rules I seem to get more of the so-called crema in my cup.

Use a consistent setting on your stove and set a timer. After some practice you'll know just how long before the top suddenly fills with the frothy coffee about three minutes and forty-five seconds for my stove on medium flame. Sometimes I have to give the pressure regulator on top a little flick to get the coffee flowing at just that perfect time. Take it off the heat immediately when the loud hiss starts (it comes after the soft hiss that mostly fills the pot). Pour it into your cup right away, I even do it while it is still finishing filling the top chamber with that loud hissing. That keeps the coffee from acquiring a burnt taste. Being this fastidious means you have to stay nearby and watch the time, but results in a good cup. You also need to stay nearby because if you leave it on the heat after the top chamber is filled you'll ruin the seal between the top and bottom sections (these can be purchased separately). Don't wash the Brikka with soap, but rinse and dry with a towel immediately after every use. This should keep the regulator working well on the inside (so I've heard) and keeps it shiny and new looking on the outside. All said a bit of a fuss for making good coffee, but well worth it.

Don't know why it is called 4 cup; I guess they are talking about those tiny demitasse cups which are probably equivalent to a single shot at Starbucks. In fact it makes exactly 6.7 fluid ounces; a bit less than a standard measuring cup. It's a perfect amount for a single serving for me, but maybe others would find that to be too much for a single serving.

Sunday, December 8, 2013

Espressi Mypressi Twist Red Espresso Maker - Espressi MT0901R

Espressi Mypressi Twist Red Espresso Maker - Espressi MT0901RI love this product. We have owned five of them. Two were defective about one year of heavy usage. The company replaced them for free. So now we have two function twists (one at home and work) and one backup. I will be sad if this product ever goes off of the market. At that point, I will buy 100 of them so I can have good espresso at home until I die.

BEFORE I PROCEED: I must emphasize as strongly as possible that we have found that the grinder is more important than the espresso machine. PLEASE trust me on this. The best option we have found for the money is the Ascaso iMini grinder ($300 ish). We have had it for over 1 year and it works perfectly (in stark contrast to the cheaper previous models that we tried).

Some tips:

* It loses heat quickly. Espresso depends on the right temperature of the water for extraction.

* You should preheat the water cavity of the Twist by pouring in boiling water and dumping it out right before you put in the new water to pull your shot. This will prevent the cavity from cooling the water too quickly.

* You should use boiling water and pull your shot as quickly as you can get the lid on the twist. Boiling is a little too hot for extraction but it will cool a few degrees in that short amount of time (I have used a thermometer to test this).

* I have had 5 twists and each one behaved a little differently. All of them haved pulled good shots. The pressure regulation mechanisms seem to be the variable. I say this only to encourage you to give it some time to get used to.

* The key to good pressure is keeping on your seals clean and dry.

* The seal around the showerhead can sometimes get coffee grinds in it.

* The seal around the lid can sometimes get wet when you are pouring in the water, dry it off before putting the lid on.

* There is no reason to use the bottom part of the twist, the part that splits the shot into two, we never have this part attached (in barista talk I think that they call that a naked portafilter)

* wash with soap and water occasionally

* be gentle with the n2o cartridges

* when you insert the n2o cartridge it gets punctured by a little needle-like stem inside the twist. it seems like one of ours twist's stems got bent and it made the reloading process a little awkwrd and some of the cartridges wouldn't work. so be somehwat gentle when replacing cartridges. we haven't had that problem with our other two twists, it could have been a fluke (Mypressi replaced it for us for free).

* Cartridge sizes seem to vary slightly. We have chosen to by the mypressi branded ones in hopes that they will prolong the life of our devices

* We have found that the coffee make s a huge difference (apart from the grind which is super important). The moisture content. The date of roasting. We have had a couple of dud bags of coffee beans. No matter how we adjusted the grind, we simply could not get good shots.

* It is worth noting too that there is significant variability between bags even if you order the same product from the same place. Apparently, the blend changes as different beans come into season.

Making espresso is an art and a science. the better you are at repeating your experiments exactly the more consistent your shots will be. It isn't hard. I can make a doubleshot in about 6 minutes start to finish. But it did take some time to develope my skills. Hopefully some of my advice above will help you get to great espresso quicker :-)

I make good espresso 80% of the time. I make great espresso about 10% of the time. I make terrible espresso about 10% of the time.

We have one at home and it delivers a good espresso. Its perfect when you have the time to prepare a more laborious coffee. This is by far better than any home espresso machine. But you have to handle it with care. It supports pods to, so you can avoid making your kitchen a mess. We love it.

Buy Espressi Mypressi Twist Red Espresso Maker - Espressi MT0901R Now

One of the best features of this espresso maker is the ability to make great tasting shots with very little experience. I had never pulled a shot until I bought this and was able to get a 30 second delicious tasting shot on my second try. The quality of your shot will scale with the quality of the grinder. I started with a Hario hand grinder and pulled shots better than my local coffee house for a fraction of the cost of a comparable machine. When I upgraded grinders, my shots only got better. The consistency is amazing from shot to shot which I would attribute to the cartridge pressure never varying. The one negative brought up is the fact that you have to buy replacement cartridges but it only comes out to 4.5 cents per double shot since you can pull five 25-30 second doubles per cartridge. It would take many shots over many years for you make up the difference between this and a counter top model. It's also dead silent; another plus when making espresso in the wee hours of the morning.

Read Best Reviews of Espressi Mypressi Twist Red Espresso Maker - Espressi MT0901R Here

My husband got this to take with us on our recent vacation. Very easy to use and he even said he was concerned because it was making a better espresso than his big Gaggia machine at home.

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ITEM ARRIVED DAMAGED !

I MUST ADMIT THAT THE FIRST SHOT WAS GREAT !

AND THEN IT STOP WORKING !

WE LOST 10 GAS BOTTLE REFIL ALREADY , AND WE HAD TO MAKE INTERNATIONAL LONG CALL DISTANCE AND TO SPEEK ONLINE FOR 2h , AND IN THE END THE MANUFACTURE AGREE TO SEND US A NEW HANDLE , WITH HOPE THAT IT WILL WORKS

WE PAID $38.00 USD TO THE MANUFACTURE SO THEY WILL SHIP THE NEW HANDLE TO US (OUTSIDE USA)

THE HANDLE NOT ARRIVED YET .

IF THE HANDLE WILL NOT WORKS THIS TIME , WE WILL HAVE TO RETURN ALL THIS UNIT FOR A FULL REFUND

AS LONG AS IT WORKS , IT SEEMS TO BE A GOOD PRODUCT WHICH GIVES RESULTS BATTER THEN A COFFEE MACHINE IN RANGE PRICE OF $500,00 USD

IF THE HANDLE THAT WAS SHIPED BY THE MANUFACTURE WILL WORKS WE WILL UPDATE THIS REVIEW AGAIN

MY RECOMMENDATION TO ALL COFFEE LOVERS SAVE YOUR MONEY AND PURCHASE A GOOD ESPRESSO COFFEE MACHINE IN $2000,00 $2500,00 USD , AND YOU WILL HAVE THE BEST OF THE BEST .

I ALSO HAVE A RECOMMENDATION FOR A FANTASTIC EUROPEAN ESPRESSO MACHINE NAMED BY: BEZZERA

THEY ARE MADE IN ITALY

PLEASE SEE THE ENCLOSED LINK:

BEZZERA GALATEA

BEZZERA GIULIA

BEZZERA MITICA

THANK YOU

Thursday, November 28, 2013

Black & Decker EE200 Expresso O Mio - Expresso Maker

Black & Decker EE200 Expresso O Mio - Expresso MakerAs an ex-Seattle-ite of 12 years, I am pretty persnickity about my espresso. I found this microwave espresso maker at an upscale retail outlet for discontinued merchandise, in my new home city, and thought, what the heck, it is only $10, what do I have to lose? For ten bucks I got the microwave espresso maker and a frother, basically a beaker with plunger/beater for making steamed milk froth you see on a cappucinno.

After a few attempts, I found the proper setting on my microwave, to make excellent shots of espresso. I did have a couple of messes to clean up before I figured it out. I have a smallish GE microwave purchased in 1997, and don't remember the wattage, but running the microwave for 1 minute and 45 seconds yields almost a full shot of espresso. I empty the result into a cup and put the espresso maker back in the microwave for an additional 10 or 15 seconds which makes enough more to make a good sized shot when added to the first batch. I do this because one newspaper reviewer, who I will talk about later, mentioned that his espresso had a burned taste from leaving it in too long. I have not experienced this, but do this anyway as a precaution. The result is an acceptable dose of espresso for use in making a latte, etc., every time. I do sometimes just add a bit of sugar and take it straight, as well.

Now for the frother. This little guy is amazing and worth the cost, even if you don't use the espresso maker. I am able to make a decent froth in a few seconds using non-fat milk. Whoa. With whole milk you can make something approaching whipped cream in a 15-30 seconds.

Now for the reviewer I mentioned earlier. This fellow published his very negative review in the Seattle Times and, I think, contributed to the apparently horrible reputation that perhaps caused B&D to discontinue this little gem. He obviously did not tinker enough to figure out the settings that would work for his microwave, etc,, and made a couple of messes and gave up, and then proceeded to blast this espresso maker.

I wondered if I was the only person who liked this little guy, so I called a good friend of mine who is a consultant and travels all over the country to see if he wanted one of these. He was way ahead of me and had already been using one for some time. He loves it and it goes everywhere with him. BTW, he is twice the coffee snob that I am. He told me that when he is home he still uses his little B&D instead of the fancy countertop unit he has in his kitchen, if he wants to make a single shot of espresso.

This is like the Holy Grail of microwave espresso makers, though, to my knowledge, it is the only one of its kind. OK, maybe I am being too enthusiastic, but, hey, I love my coffee. It is handy enough toss in the suitcase and take with you for making espresso in your hotel room, if you are a traveler, or just don't want to spend a few hundred dollars for a gadgety space hogging countertop appliance. I actually went back to the store where I bought this and bought two more, in case something happens to my first one, so I will never be without one.

OK, now for the negatives, and there are some. This guy only makes one shot at a time, and then you have to empty the grounds and start over. If I want to share an espresso with my honey, then she had better be patient, because the first shot is for me. The coffee goes in a little aluminum cup that is covered by a screen, and this little cup gets HOT. If you want to make a second shot you have to take the maker apart, empty the grounds, refill it and start over. I do it, sometimes, and it is not impossible, but I do alot of cursing when I do. Of course you can set it aside to cool off first, but that's no fun.

Bottom line, this is a great little espresso maker if you don't mind making one shot at a time, don't mind experimenting a bit, are a traveler, don't want to spend money or space on a large espresso maker, etc. I heartily recommend this microwave espresso maker and wish you luck in finding one (my spares are not for sale!). They are still out there, and I did also see them at Walgreens, at one time.

.. and brand new; I decided to give it a whirl.

There was a little bit of leakage from the unit, but nothing unmanageable, and it did indeed make excellent espresso. Yes the metal cup (and plastic assembly) inside does get hot, but so do the parts from a "regular" espresso maker. A quick rinse in warm or cold water does the trick before fully disassembling. On my next attempt, I made the base tighter and voila! No leakage. Except that it only makes one shot, this is a very neat gadget. I guess it's too bad that it didn't catch on.

... Ok now that it's been here awhile...

Pain in the patootie to use, and the espresso is really not very good. Now I'm sure I know why it's discontinued.

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The product is OK, but when the frother comes apart, beware...no instructions and I have tried every which way to put it back together without success. Searched online and many others have same problem.

Read Best Reviews of Black & Decker EE200 Expresso O Mio - Expresso Maker Here

Sunday, October 13, 2013

Philips Saeco RI9757/47 Odea Cappucino Automatic Espresso Machine, Titanium and Silver

Philips Saeco RI9757/47 Odea Cappucino Automatic Espresso Machine, Titanium and SilverAfter the initial setup (took like 15 min), tried to brew with a not so good coffee (local coffee "la lucha" in Uruapan, México...SUX! they do not have a standard, and sometimes their coffee tastes excellent, but most of the time it's over toasted), and had an average espresso shot. I imagine that if I use better beans (like illy or lavazza), the results will improve. The crema on this shot was nice, but quickly disappeared (dunno why). Tried to froth milk, but the foam is not consistent and loses height... that's why I'm giving it 4star.

I'm sorry for the colombian guy, that had problems with his saeco. I was worried that could happen to mine too! But so far, soooo good.

***

ADDED APRIL 6, 2012.

The cappucinatore makes IMPRESSIVE frothed milk. It is silky and delicious (used whole, cold milk).

If you are looking for a discret machine (as in no sound), look somewhere else. On start up, this little guy is noisy as a firecraker! I do not know if it is normal to this model, but mine makes a "brrrrrrrrrr" noise on the final part for start up.

I changed the brand for the beans, and now I'm using illy decaf. Great taste!

***

ADDED OCTOBER 9, 2012

Hello all!

I don't know why, but the 2 saeco products I've had so far, both have failed the same: main board malfunction. So it's time to move on to another (more trustable) brand.

It is not nice for a customer to pay the s&h for an item that is under guarantee.

My odea plus II with capuccinatore failed after 7 months and less than 250 coffees. When started to fail, water pump was like not receiving enough power to work. Then failed completely.

The external design is beautiful (by BMW), the brewing system is impressive and easy to clean. But the electronics completely not up to the level.

***

update March 20, 2013

One of the distinctive remarks on Philips-Saeco, is their customer support. Still having issues with my saeco espresso machine, but I'm giving up, after a lot of phone calls and some possible solutions, everything comes down to a pressure valve that is not working properly.

I already purchased "the infuser" by breville. I would recommend, if you are a serious and enthusiastic coffee drinker (a geek) or prosumer, to stay away from superautomatics. There are a lot of things that can go wrong... I understand that grinding, dosing and tamping can be messy at the beginning, but that is how the learning curve progresses. After a week or two of trying, the results get from a semiAutomatic are superb! (aim for a $450 or higher machine).

On the other hand, I you want to avoid that process, enter in superautomatics realm, on your own risk.

See you around!

After receiving this supposedly 'Certified Refurbished' Super Automatic espresso machine, we followed the instructions, and the unit still failed to get past priming the pump. Customer service was no help. Asking us to stick a turkey baster inside a 10 minute old machine is ridiculous! But in hopes of getting it to work, we followed their instructions, Force priming the supposedly 'Certified' refurbished machine. It still refused to work on its own after over an hour of FORCED priming. Clearly Seattle Coffee Gear has no business selling these machines. How can you send out $500+ machines and not even test them? HORRIBLE CUSTOMER SERVICE.

After over an hour of failed priming, we decided to return the unit. Then came our next surprise. $69 to ship it back. Atleast it was FREE SHIPPING to us, right? WRONG. They decided to charge us for shipping after we returned the unit, only giving us a partial refund for this piece of crap that was their mistake to begin with.

THE WORST SHOPPING EXPERIENCE EVER.

STAY AWAY FROM SEATTLE COFFEE GEAR!

Buy Philips Saeco RI9757/47 Odea Cappucino Automatic Espresso Machine, Titanium and Silver Now

I own some high end coffee shops, but I'm not comparing this to the very costly gear we use. The big problem with this is the long, long wait between when you froth and when you pull a shot The temperature can take minutes to adjust, meaning either your espresso or milk is too cold once they unite. Without that problem, it would be a great deal.

Read Best Reviews of Philips Saeco RI9757/47 Odea Cappucino Automatic Espresso Machine, Titanium and Silver Here

The machine sent by you was leaking. I phoned Saeco Customer Service Center on the December 31 and the attendant assured me that I was going to receive an email message by the end of that day. Four days later, no hearing from them. I called them back and they promissed me to send a new one sooner than a week, what did not happen. When the new machine came, it did not work at all. On top of that, they promissed to send me a gift package, which never came. When I called them again in the USA, the man who answered my call, said he was a Saeco Customer Service Center supervisor, who was very unkind, not mentioning his rudeness. I bought a new Breville machine from a local shop here in Orlando, which was $50 more expensive than it was in Amazon, but I preferred buying it this way, so that it would give me less trouble and it would not take as long as it took (over a month) to have my money back in case I needed to get a new one. Therefore, I have no more comments. Furthermore, a part of being a more modern machine, the Breville is much better than the Saeco.

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Terrible: after $200 in taxes and shipping to Bogotá, Colombia (a small country in south america)

I received my new coffee excited and took a horrible surprise when I turned on following the user guide and did not work.

The alarm light never leave flashing and after 10 trials to fix the problem following the troubleshooting in the user guide, I decided return this beautiful but poor quality machine and lost $300 including shipping to Miami to my charge.

I had read somewhere about this same problem, but I ignored it thinking that a manufacturer like Philips would not have the same problem twice

If you like risks, buy it...

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